Senior Customer Service Lead – Escalations & Credits (Sydney)

Senior Customer Service Lead – Escalations & Credits (Sydney)

02 Oct
|
REMONDIS Australia
|
Sydney

02 Oct

REMONDIS Australia

Sydney

REMONDIS Australia is hiring a Senior Customer Service Officer to lead the CS team and manage day-to-day operations for resident, business and council customers. You will serve as the escalation point for complex enquiries, disputes, credits and Sales Agreement matters in a fast-paced workplace.

You will mentor the CS team, work with SLAs, and leverage Salesforce to streamline workflows and resolve issues, while ensuring customers feel supported and valued.

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📌 Senior Customer Service Lead – Escalations & Credits (Sydney)
🏢 REMONDIS Australia
📍 Sydney

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