Taketheleadinaseniorhospitalitymanagementpositionwhereyourexperience,leadershipandoperationaljudgementwillmakeadirectimpactonvenueperformance.

WeareseekingacapableDutyManagertooverseethesmoothrunningofabusylicensedhospitalityvenueintheNorthernTerritory.Youwillberesponsibleforleadingteamsacrossfoodandbeverage,gamingandfunctionswhileactingasthekeyoperationaldecision-makerduringyourrosteredshifts.

Thispositionissuitedtoanexperiencedhospitalitysupervisorormanagerwhoiscomfortableworkinginahigh-volumeenvironment,managingpeople,maintainingcomplianceandrespondingconfidentlytocustomerandoperationalissues.

The Prospect

Taketheleadinaseniorhospitalitymanagementpositionwhereyourexperience,leadershipandoperationaljudgementwillmakeadirectimpactonvenueperformance.

WeareseekingacapableDutyManagertooverseethesmoothrunningofabusylicensedhospitalityvenueintheNorthernTerritory.Youwillberesponsibleforleadingteamsacrossfoodandbeverage,gamingandfunctionswhileactingasthekeyoperationaldecision-makerduringyourrosteredshifts.

Thispositionissuitedtoanexperiencedhospitalitysupervisorormanagerwhoiscomfortableworkinginahigh-volumeenvironment,managingpeople,maintainingcomplianceandrespondingconfidentlytocustomerandoperationalissues.

Key Responsibilities

- Takeoveralloperationalresponsibilityforthevenueduringassignedshifts
- Leadandcoordinatefoodandbeverage,gaming,functionsandcustomer-serviceoperations
- Superviseemployeesandprovidecleardirection,coachingandday-to-daysupport
- Allocatestaffresponsibilitiesandassistwithrosteringandworkforceplanning
- Supportemployeedevelopment,performancemanagementandworkplacetraining
- Maintaincompliancewithliquorlicensing,gaming,responsiblegambling,foodsafetyandworkplacesafetyrequirements
- Managevenueopeningandclosingprocessesandmaintaineffectivesecuritycontrols




- Overseecashhandling,tills,floats,safebalances,gamingtransactionsandshiftreconciliations
- Monitorresponsiblegamblingandharm-minimisationpractices
- Respondprofessionallytocustomercomplaints,disputesandchallengingsituations
- Managesecurity,behaviouralandoperationalincidentsastheyarise
- Coordinatefunctions,entertainmentandpromotionalactivities
- Monitorstock,cleanliness,venuepresentation,equipmentandmaintenanceneeds
- Completeshiftreports,incidentdocumentationandotheroperationalrecords
- Identifyopportunitiestoimproveservicestandards,teamperformanceandvenueoperations
- Ensurecompanypoliciesandoperationalproceduresareconsistentlyimplemented

Requirements & Eligibility

- RelevantDiploma-levelqualificationorequivalentwithatleastoneyearofrelevantfull-time-equivalentexperience
- Alternatively,aminimumofthreeyears'relevantfull-time-equivalentexperienceinlicensed-club,hotelorhospitalitymanagement
- Previousexperiencesupervisingstaffwithinabusylicensedhospitalityenvironment
- Demonstratedknowledgeoflicensedvenueandgamingoperations
- Strongexperienceincashmanagement,financialreconciliationandvenuesecurity
- Confidentpeople-managementandleadershipabilities
- Strongcustomer-serviceandconflict-resolutionskills
- Goodwrittencommunicationandreportingcapabilities
- CurrentNTResponsibleServiceofAlcoholcertification
- CurrentResponsibleServiceofGamblingtrainingorwillingnesstoobtaintherequiredcertification
- NTGamingMachineManagerlicencepreferred,orwillingnessandeligibilitytoobtainone
- Abilitytoworkrotatingshiftsincludingevenings,weekendsandpublicholidays
- Abilitytomeetapplicablelicensing,probityandright-to-workrequirements
- Overseasapplicantsmustsatisfyrelevantqualification,experience,English-languageandvisarequirements

Special Instructions

Eligiblecandidatesmaybeconsideredforemployer-sponsoredvisaopportunities.

Full visa sponsorship available under Australia Subclass 482 / 186 Employer Nomination.

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📌 Duty Manager (Darwin)
🏢 Employer Sponsored Jobs
📍 Darwin