Outstanding Southern Bank is seeking a Contact Centre Platform & Systems Specialist to own day-to-day administration, reporting and optimisation of our contact centre platforms. You will partner with teams across the business to drive continuous improvement and smarter ways of working.
If you enjoy blending technology, data and problem-solving to improve customer outcomes, this role offers a collaborative and supportive environment with opportunities to influence platform enhancements and reporting.
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📌 Hybrid CC Platform & Analytics Specialist (Melbourne)
🏢 Great Southern Bank
📍 Melbourne
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