KEY RESPONSIBILITIES
Drive sales & customer experience

Support the Concessions Manager to achieve sales targets and KPIs across all brands and pads
Lead by example by delivering exceptional customer service and creating a strong customer experience
Use sales insights and product knowledge to identify opportunities and drive performance

Build strong relationships

Build positive relationships with Myer store, floor and operations teams
Work collaboratively with other concessions to support a robust customer experience
Represent APG & Co brands professionally within the Myer environment

Lead & develop the team

Provide day-to-day leadership, coaching and support to the team
Motivate and engage team members to achieve sales and service expectations
Role model APG & Co values and contribute to a positive team culture




Support the Concessions Manager with performance and team development

Maintain brand & VM standards

Ensure pads are presented and merchandised in line with brand and VM guidelines
Maintain strong product knowledge and share this with the team
Ensure promotional and merchandising initiatives are executed accurately and on time

Support store operations

Assist with roster planning, stock management and daily store operations
Ensure business communications and initiatives are actioned effectively
Support loss prevention and compliance with APG & Co and Myer policies
Act as a key point of contact for the team in the absence of the Concessions Manager

📌 MYER Sportscraft & JAG - Assistant Concession Manager - Mackay
🏢 Apg
📍 Mackay