Team Leader, Student Success (Joondalup)

Team Leader, Student Success (Joondalup)

02 Oct
|
Edith Cowan University
|
Joondalup

02 Oct

Edith Cowan University

Joondalup

- $107,151 to $120,060 pa (Hew 7)
- Ongoing, Full-time, Joondalup and City Campus
- Open to candidates with relevant working rights

STUDENT LIFE
JOONDALUP AND CITY CAMPUS
$107,151 to $120,060 pa plus 17% SUPERANNUATION
ONGOING, FULL TIME

Edith Cowan University

Are you ready to belong to a dynamic community where courage, creativity, and optimism are essential elements of our DNA? At ECU we’re inspired by the incredible achievements of Edith Cowan, the first woman elected to an Australian parliament and a lifelong champion of education. Empowered by her legacy, we’re united in our vision to lead the sector in educational experience and expand our impact through world-class research.

Embrace an opportunity to become part of something extraordinary.

Student Life

The Student Life Directorate delivers services and evidence-based programs for current students that aims to contribute to improved health and wellbeing; as well as supporting students to succeed in their higher education studies. The Directorate has three major teams focused on (1) Health and Wellbeing; (2) Students course advice, course progress and success; and (3) Student Experience and Student Voice. The Directorate focuses on taking a person-centred approach when engaging with students; collaboration across Schools and Directorates and continuous quality improvement to make a transformational and meaningful impact on students experience at University.

About the Opportunity

Collaborating with a range of ECU stakeholders, the Team Leader, Student Success is responsible for supporting the Student Success Advisers in providing support to students through the implementation of proactive student success programs and addressing and resolving more complex individual student issues through case management.



The Team Leader works closely with the Manager, Student Success to lead the implementation of pilot student success programs and operationalise ongoing innovative programs to support student success. You will be familiar with the issues that impact on successful transition and academic success for various student cohorts.

About you

You will be an experienced student support professional with a demonstrated ability to develop, implement, and evaluate programs that improve student success. You will bring experience in complex case management and coordinating teams to deliver innovative programs.

You will be a confident communicator and relationship builder who can work effectively with a diverse range of stakeholders, influence outcomes and establish networks across the University. You will also bring strong problem-solving and decision-making skills, with the ability to assess complex issues, develop practical solutions and identify when matters require escalation.

Importantly, you will demonstrate personal attributes that align with the University’s values.

Benefits of working at ECU

At ECU we’re committed to fostering a positive employment experience and believe this is fundamental to the success and satisfaction of our employees. Growth and development matter here, because we recognise people are at the centre of everything we do.



Our thriving work culture is guided by the ECU values and complemented by a range of employee benefits; visit our website to read about flexible working arrangements, generous leave entitlements, our commitment to Wellbeing, exclusive corporate discounts and industry-leading superannuation.

Contact

Please contact Dr Marelize Ellis, Manager, Student Success, at *******@ecu.edu.au for more information.

Application Process

Please upload an up-to-date resume summarising your experience and achievements, along with a brief covering letter of no more than 2 pages outlining your suitability for the role.
Advert Closure

Applications close Friday, 30 October 2026 at 11:30pm AWST.

ECU reserves the right to close the advertisement before the stated closing date, and encourage applicants to submit their applications early.

PLEASE NOTE: APPLICATIONS WILL ONLY BE ACCEPTED FROM CANDIDATES WHO HAVE THE RELEVANT WORKING RIGHTS TO FILL THIS POSITION.

ECU is a diverse and inclusive workplace with specific strategies and initiatives in place to address underrepresentation of specific groups. We strongly encourage applications from the Aboriginal and Torres Strait Islander community.

We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, age and faith. For more information on our commitment to equity and diversity, please visit our Inclusive Workplace website.

At ECU, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively encourage people with disability to apply to ECU. To discuss how we can support adjustment requirements, please contact the person listed above.

Position Description Opens in current window

📌 Team Leader, Student Success (Joondalup)
🏢 Edith Cowan University
📍 Joondalup

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