IT Systems Administrator (Affirmative measure - disability employment)

This vacancy is only open to people with disability. This measure is designed to address the under-representation of people with disability in the Australian Public Service.

We are committed to increasing diversity in the ATO as we believe a diverse workforce better represents the Australian community we serve. One of the ways we do this is by improving employment and career development for people with disability.

This vacancy is only open to people with disability. This measure is designed to address the under-representation of people with disability in the Australian Public Service.

We are committed to increasing diversity in the ATO as we believe a diverse workforce better represents the Australian community we serve. One of the ways we do this is by improving employment and career development for people with disability.

The key duties of the position include:

We are seeking experienced and motivated individuals to join various teams in our Enterprise Solutions and Technology business area.

As an IT Systems Administrator, you'll work in a dynamic and complex technology workplace, providing technical leadership, guidance and mentoring to team members while supporting the delivery of critical enterprise systems and services.

You will investigate and resolve complex operational and technical issues, provide specialist advice, and contribute to the design, implementation and continuous improvement of technology solutions, platforms and services. Working with a broad range of stakeholders, service providers and technical specialists, you'll help deliver projects, manage competing priorities and achieve quality business outcomes.

You will apply contemporary practices across areas such as cloud technologies, automation, security and service management, while identifying opportunities to improve system performance, reliability and operational effectiveness.





Applications and technologies used across these roles may include:

- Cloud and Infrastructure: AWS, Azure, AWS Organisations, EC2, Fargate, S3, Lambda, RDS, FSx, CloudFormation, AWS CDK, container orchestration services and Infrastructure as Code.
- Enterprise Platforms and Applications: Sitecore XP, Content Hub, SAP Basis, Siebel, IBM FileNet, IBM Enterprise Records, DataHub and Microsoft 365 technologies including SharePoint, Teams, OneDrive, Outlook, Purview and Copilot.
- DevOps and Automation: Azure DevOps, Git, Terraform, Ansible AWX, CI/CD pipelines, PowerShell, Python and Bash.
- Data and Integration: PostgreSQL, SQL Server, DB2, Teradata, MongoDB, MySQL, REST APIs, API Gateway, IBM MQ, IBM App Connect Enterprise, Power BI and OpenSearch/Elastic.
- Security and Identity: IAM, SSO, MFA, Federation, Microsoft Entra ID, network security controls, WAF, certificate management and vulnerability management.
- Monitoring and Operations: ServiceNow, ITIL, AppDynamics, ExtraHop, Splunk, CloudWatch, Pingdom, Jira and Confluence.
- Operating Systems and Networking: Red Hat Enterprise Linux, OpenShift, Windows Server, DNS, load balancers, VPNs and enterprise networking technologies.

We embrace the strength of diversity – through our people and the perspectives they bring.

We are committed to inclusive recruitment practices and encourage applications from individuals

from all backgrounds.

Our ideal candidate:

- is a solutions-focused leader who mentors others, contributes to a positive team culture and drives continuous improvement
- effectively manages competing priorities,



delivers outcomes and builds productive stakeholder relationships
- provides technical leadership and advice on complex application, infrastructure and service-related issues
- leads operational support, deployment and service improvement activities across multiple environments
- implements automation, DevOps and service management practices to improve reliability and operational outcomes
- administers and supports cloud-hosted, hybrid or on-premises environments, including infrastructure, networking, security and identity services
- collaborates with technical and non-technical business partners to manage risks, resolve issues and deliver quality outcomes.

Eligibility

Candidates applying under the affirmative measure provision must provide evidence of disability.

Notes

This recruitment process is being used to fill both ongoing and non-ongoing positions. Non-ongoing positions may be offered for up to 18 months.

Non-ongoing vacancies have the potential to become ongoing. These non-ongoing positions may become ongoing within the next 12 months. Should a position become ongoing then the merit pool established through this selection process may be used to fill the vacancy.

Getting to know the Australian Taxation Office

We are globally recognised for leading best practice in the administration of tax and superannuation, promoting a level playing field and fairness for all. Our work makes a real difference to the lives of Australians and positively impacts their economic and social wellbeing. Our people are problem‑solvers, curious, dynamic and are at the heart of our success. We are inclusive and embrace the strength of diversity. Flexible working arrangements are available to help balance work and life. We offer more than you expect. We offer a place where you can belong, a say in how you make a difference, and the chance to grow a successful career.

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📌 IT Systems Administrator (Affirmative measure - disability employment) (Sydney)
🏢 Australian Taxation Office
📍 Sydney