EOI - Senior Protective Security Officer

Grade: 9/10
Salary range: $133,348-146,945 + superannuation and leave loading
Duration: temporary full-time role until 30 June 2027
Location: Hybrid with an in-office requirement 2 days a week in Sydney, McKell. This may be subject to change in line with DCS workplace policies

Lead personnel security initiatives that help protect critical infrastructure, people and information across NSW Telco Authority.

Act as the organisation's subject matter expert for personnel security, providing strategic advice on security vetting, insider threat management, security governance and compliance while supporting the uplift of protective security capability across the organisation.

About the team

This role sits within the Protective Security Unit in NSW Telco Authority.

The team is responsible for implementing and maintaining protective security practices across a complex operational environment. It provides risk-based security advice, supports security incident management, ensures compliance with security legislation and standards, and works collaboratively with operational staff, contractors and stakeholders to protect critical infrastructure, assets, people and information.

Your responsibilities will include

- Leading the implementation, monitoring and continuous improvement of personnel security policies, procedures and standards

- Providing specialist advice on security clearances, employment screening, personnel security risks and protective security obligations

- Acting as the organisation's subject matter expert on personnel security, insider threat management and security vetting

- Developing and delivering personnel security initiatives that strengthen organisational security maturity and compliance

- Supporting security governance, risk management and compliance activities across the organisation

- Building strong relationships with executives, People & Culture teams, hiring managers and operational stakeholders

- Preparing high-quality briefings, reports and recommendations for senior leaders and governance forums

For more information on the role and its accountabilities, click here to view the role description.

To be successful in this role you will have

- Essential Security Clearance: You will be able to obtain and retain minimum Baseline Security clearance within six months to work with sensitive government and critical communications information

- Demonstrated project management experience,



including planning, coordinating and delivering strategic initiatives within competing priorities

- Strong stakeholder engagement and relationship management skills, with the ability to influence, negotiate and collaborate across all organisational levels

- Proven experience preparing high-quality executive collateral, including briefing notes, executive papers, presentations and reports

- Excellent written and verbal communication skills, with the ability to translate complex information into clear, practical advice

- Experience working in a risk, governance, security, compliance or operational environment requiring sound judgement and analytical thinking

- Strong organisational skills, attention to detail and ability to manage multiple priorities simultaneously

Desirable:

- Experience in personnel security, including security clearances, employment screening, suitability assessments or insider threat management

- Experience delivering worker screening or personnel vetting initiatives

- Knowledge of the Protective Security Policy Framework (PSPF) and personnel security requirements

- Experience supporting organisational change, awareness programs and adoption of new security processes and controls

About NSW Telco Authority

NSW Telco Authority (NSWTA) operates and manages the Public Safety Network to deliver radio communications for frontline responders.

We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters.

NSWTA is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services.

We lead and coordinate whole-of-government connectivity strategy to bridge the digital divide and help keep people and places safe.

NSWTA operates as a standalone Statutory Authority within the Department of Customer Service. We promote flexibility and we will consider part time, job share and other adaptable arrangements.

We’re proud of our customer-centric,



people-first culture and it is key to the success of our fast-moving, high-performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability.

We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people. We’re also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector.

For more information, go to NSW Telco Authority

Salary Grade 9/10, with the base salary for this role starting at 133,348 base plus superannuation

Click Here to access the Role Description . For enquiries relating to recruitment please contact Fiona Glover via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Closing Date: 11:59pm Wednesday 21st October

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or [email protected].

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

📌 Senior Protective Security Officer (Sydney)
🏢 NSW Department of Customer Service
📍 Sydney