Description

Build your expertise while improving supply chain performance, strengthening supplier outcomes and creating measurable value for customers and the business.

About the Role

Join the Claims and Product Performance and Insights team within Consumer Insurance. You will partner with Home Claims, Finance and supplier stakeholders to strengthen supply chain performance, transparency and alignment. You will define performance frameworks, track cost, service and quality outcomes, and translate complex data into clear insights. Your recommendations will support informed decisions, optimisation initiatives and business cases that improve operational, financial and customer outcomes. This hybrid role requires 50% office attendance.

What You'll Do

- Define and govern supply chain performance frameworks, measures and reporting standards

- Track supplier and supply chain performance across cost, service and quality outcomes

- Lead engagement with Home Claims, Finance and supplier stakeholders to improve performance transparency and alignment

- Provide detailed performance insights, trend analysis and clear narratives to inform decision-making

- Identify optimisation opportunities and support supply chain initiatives and business cases

- Guide the design of reporting assets, scorecards and benefits tracking processes

What You'll Bring

- A relevant degree in business, economics, finance, statistics or a related discipline is preferred

- At least three years’ experience in a reporting, analytics or performance-focused role

- Strong analytical and problem-solving skills, with experience translating data into practical recommendations

- Experience working with senior stakeholders and facilitating discussions across competing priorities

- Intermediate to advanced Microsoft Excel, PowerPoint and Word capability

- Insurance claims, supplier performance or supply chain knowledge is highly regarded

What You’ll Enjoy





- Access our award-winning Shine platform – your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you

- Opportunity to receive performance-based Incentives and Suncorp shares for eligible employees

- Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 5 days paid versatile leave annually

- Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus for eligible employees

- Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access

- Discounts at 900+ retailers, Fitness Passport, and reduced super fees

- Paid volunteer leave, donation matching, and unlimited emergency response leave

Diversity is celebrated through employee resource groups and inclusive policies for all families

Explore our full benefits

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact [email protected] for a confidential conversation. To apply for this opportunity, please submit your application directly via the link provided.

Know someone who'd be a great fit for this role? Refer them!

Great people know great people. If you have someone in mind who would be a fit for this opportunity, we'd love to hear about them.

To submit your referral, please review this knowledge article and follow the steps carefully to ensure your referral is submitted successfully.

📌 Performance Partner (Supply Chain) (Brisbane)
🏢 Suncorp Bank
📍 Brisbane