AI-Driven Service Desk Manager | Lead 12-Person Team (Sydney)

AI-Driven Service Desk Manager | Lead 12-Person Team (Sydney)

02 Oct
|
Ntt
|
Sydney

02 Oct

Ntt

Sydney

NTT is seeking a Service Desk Manager in Sydney to lead a 12-person team delivering Level 1/2 support in a finance-focused environment. You will drive automation, AI-enabled service delivery and continuous improvement while ensuring robust customer outcomes.

You will oversee incident and problem management, stakeholder engagement and collaboration with infrastructure, security and vendor teams to optimise service delivery in a modern digital workplace.

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📌 AI-Driven Service Desk Manager | Lead 12-Person Team (Sydney)
🏢 Ntt
📍 Sydney

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