Cazalys Cairns Ltd

344 Mulgrave Road, Westcourt, QLD, 4870, AUSTRALIA

Casual

The Role

Casual Duty Manager — Cazalys Cairns

About Us

For 40 years, Cazalys has been a celebrated fixture of the Cairns community. As a well-known local community club, Cazalys offers a world-class sporting stadium, ever-changing live entertainment, a buzzing gaming lounge, stylish restaurant and children's entertainment area.

About the role

We require an enthusiastic and dedicated person to join our busy team in the capacity of casual Duty Manager. This hands-on role will require outstanding customer service, being able to lead by example and an ability to offer clear direction and supervision to staff.

Rates are per Registered and Licensed Club Award, late work and weekend penalty rates apply

Key responsibilities

- Lead by example and offer transparent direction and supervision to staff

- Deliver outstanding customer service

- Handle cash accurately

- Perform manual handling tasks (lifting, pushing, moving and pulling) for any setup requirements

- Work a variety of shifts including days, weekends and nights until 3am

- Deal with conflict and conflict resolution

- Multi-task with keen attention to detail

About you

- Over 3 years' experience in the industry or similar role

- Very high skill level in dealing with conflict and conflict resolution

- Staff management skills





- Strong communication and highly developed interpersonal skills

- Extremely flexible and able to multi-task with a keen attention to detail

- Reliable, punctual and trustworthy

- Accurate cash handling skills

- Current RSA, RSG Statement of Attainment, RMLV, Approved Manager and First Aid Certificate (must be willing to obtain)

- Proven track record in understanding and delivering exceptional customer service

- Australian citizen or permanent resident with full working rights

You must meet the criteria and skills required to be eligible for consideration for this position. Any applications received that do not meet this will be advised accordingly.

Please submit your resume and cover letter outlining your suitability for the role.

Why Cazalys?

Join a well-established, community-focused venue with a loyal member base and a genuine team culture — the kind of place people stay for years, not months.

Ready to Join the Team?

If you're a confident, compliance-minded leader who thrives in a fast-paced club environment, we'd love to hear from you. with your resume and current licence copies (RSA, RSG, RMLV, Approved Managers Licence, First Aid).

Screening Questions

- Do you have experience in a similar role?
- Can you work weekends?
- Will your commute be 20 minutes or less?
- Do you have TAB experience?
- Do you have an Approved Managers License?

📌 Casual Duty Manager (Westcourt)
🏢 Cazalys
📍 Westcourt