Octa Medical in Penrith, opposite Nepean Hospital, is expanding its reception team as part of the Urgent Care Clinic growth. This senior role stays hands‑on: greeting patients, handling calls, bookings and billing while maintaining calm in busy moments.
You will work closely with the Practice Manager as a standing partnership, inducting and coaching current receptionists, solving problems at the desk before they reach the doctors, and ensuring the front desk runs smoothly every day.
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📌 Senior Front Desk Lead — Urgent Care Operations Coach (City of Penrith)
🏢 Octa Medical
📍 City of Penrith
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