Guild Group is seeking a Claims Specialist to support customers through challenging moments, with a focus on landlord claims and policy alignment. You will provide transparent guidance, set expectations, and manage a portfolio with empathy and precision.
Your role includes triaging new claims, determining strategy by risk, arranging panel services, maintaining reserves, and mentoring teammates while driving process improvements in a compliant, customer‑centred environment.
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📌 Landlord Claims Specialist — Hybrid Role (New South Wales)
🏢 Guild Group
📍 New South Wales
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