Employment Type

Casual

Position Classification

Administrative Officer Level 3

Remuneration

$37.27 - $38.44 per hour + Superannuation

Location

Royal Prince Alfred Hospital

Requisition ID

REQ

About the Role

You will be working at Royal Prince Alfred Hospital (RPAH). It is one of the nation’s most respected hospitals, with a distinguished history of serving the health needs of local, statewide, national and international communities. Our facilities and services are world class and our staff are dedicated, innovative and caring.

The Ambulatory Care Business Unit (ACBU) provides a centralised administrative workforce structure across a variety of RPAH outpatient clinics. The purpose of the ACBU is to ensure centralised processes amongst our outpatient services and to support our staff in providing the best care for our patients.

Administrative Officers are often the first point of contact for patients, families and their carers in an outpatient setting. Administrative Officer roles within ACBU are responsible for delivering a high standard of customer service, administrative support and actively contributing to a positive experience for our patients and visitors.

This position requires a minimum commitment of 24 hours per week, ideally worked in 8‑hour shifts. Employees must be able to provide their availability at least 4 weeks in advance. While maintaining consistent working days is preferred, adjustments can be considered where operationally feasible.

For more information, please view the Position Description.

Ideal Candidate

- Customer service experience with the ability to demonstrate a high level of emotional intelligence.
- Ability to work independently with minimal supervision and collaboratively in a team environment.
- Understanding of policies and procedures within NSW Health and how these apply in the workplace in particular, the importance of patient confidentiality.
- Experience with computers and computer software packages including,



either within NSW Health or external organisations.

Advantages and Perks!

- Maximise your earnings with Salary Packaging, Novated Leasing, and a Meal Entertainment Allowance. Learn more through SalaryPackagingPlus.
- Access ongoing professional development opportunities through Sydney Education, including free courses, qualifications, and coaching programs.
- Free Employee Assistance Program (EAP) services available for employees and their immediate families.
- Complimentary annual influenza vaccination.
- Enjoy discounted Fitness Passport membership and access to free telehealth nutrition and wellness support from qualified professionals.

For more information about other benefits, please visit SLHD Benefit.

This recruitment may be used to create a talent pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.

Working for Sydney Local Health District - NSW Health

This is a Category A position. To be employed by NSW Health you are required to provide evidence of vaccination to comply with the NSW Health Occupational Assessment, Screening & Vaccination against Specified Infectious Diseases Policy (PD2026_004).

SLHD is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Aboriginal and Torres Strait Islander people and people with disability are encouraged to apply for all internal and externally advertised positions. If you require assistance, please advise the contact person at the time of your application.

Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles within NSW Health. For more information, please visit:

Sydney Local Health District is committed to implementing the Child Safe Standards.

For more information about SLHD, please visit Working with Us.

To further connect with us, check us out on LinkedIn.

For enquiries, please contact Yolima Ramirez via email at .

Applications Close

4 October 2026

For applicant support and information, visit Applicant Information.

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📌 Administrative Officer (Level 3) - Ambulatory Care Business Unit - Casual Pool (Sydney)
🏢 Sydney Local Health District
📍 Sydney