Oroton is seeking an IT Service Desk Analyst to provide first and second level support for Head Office and Retail outlets in Sydney. You will resolve incidents within SLAs using ITIL processes and support a mix of retail and corporate technologies including NewStore POS, Adyen, Givex, desktops, M365, AD and server infrastructure.
You will work closely with stores, internal teams and external partners to ensure uptime, security and a seamless technology experience across Oroton's business,
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📌 Retail IT Service Desk Analyst – POS & Payments (Sydney)
🏢 Oroton Group
📍 Sydney
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