Roberlo Australia and Montana Colors Australia are part of Briolf Group, a Spanish multinational headquartered in Girona with a presence in more than 100 countries. Roberlo develops and supplies automotive refinish and industrial coatings, while Montana Colors is a leading brand of high-quality spray paint for artists and creatives. From our Condell Park office and warehouse, we support customers and distributors across Australia.
About the role
We are looking for a reliable, detail-oriented Accounts & Customer Service Administrator to run the day-to-day administrative cycle for both businesses: orders, invoicing, collections and customer queries. This is a hands-on, execution-focused role that combines accounts administration with direct customer contact and support for our sales team.
It is not a logistics management position: on the operations side, the role is limited to following up inbound shipments, stock movements and their correct recording in SAP, working alongside our operations lead.
Key responsibilities
Accounts & finance administration
- Creating new customer accounts and updating pricing in SAP
- Liaising with our head office in Spain on new product set-ups and invoicing matters
- Posting customer receipts and processing supplier payments
- Following up overdue accounts and handling customer account enquiries
- Preparing monthly customer rebates and intercompany recharges
- Managing loan equipment agreements with customers and ensuring they are activated in the system
- Submitting trade credit insurance applications for new customers and quarterly sales declarations to the credit insurer
- Supporting month-end close
- Liaising with IT on SAP and system issues
Operations follow-up
- Following up the status of inbound shipments coordinated by our head office
- Following up goods receipts and outbound deliveries to ensure they are correctly recorded in SAP
- Monitoring day-to-day SAP operational activity (orders, deliveries and stock movements) and flagging any discrepancies
- Checking stock availability and communicating it to the sales team
Customer service & sales support
- Handling customer calls and enquiries
- Providing information and support to our sales representatives
- Assisting customers collecting orders at our warehouse
- Covering the customer service team during leave
About you
- 2+ years' experience in an accounts, administration or customer service role
- Experience with SAP or a similar ERP system (highly regarded)
- Familiarity with inventory transactions (goods receipts, deliveries, stock movements) in an ERP system
- Solid working knowledge of accounts receivable and payable processes
- Strong attention to detail and accuracy with data and numbers
- Confident, professional communicator by phone and email
- Organised, proactive and able to manage multiple priorities
- Proficient in Excel
What we offer
- A wide-ranging role with genuine responsibility in a supportive team
- Exposure to an international group and its head office in Europe
- Stable, full-time position
- Convenient Condell Park location
📌 Accounts & Customer Service Administrator (Bankstown)
🏢 Montana Colors Australia
📍 Bankstown
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