Company Description Advanced Liverpool Medical Centre is a family-owned, community-focused medical practice that has served patients in South West Sydney for over 30 years in the multicultural Liverpool metro hub. The centre offers a broad range of primary and preventative health services and is committed to accessible, high-quality care in a supportive, professional setting.

Clinical and administrative team members work closely together to ensure safe, timely, and respectful care for all patients. The practice is a bulk-billing, AGPAL-accredited medical centre with onsite pharmacy, pathology, allied health providers (including psychology and podiatry), and a treatment room supported by full-time nurses.

Role Description The Medical Centre Practice Manager – Business, Compliance and Systems is a full time, on-site role based in the Greater Sydney Area. This position is responsible for overseeing day-to-day practice operations, including workflow coordination across reception, nursing, and clinical teams, and ensuring consistent delivery of high-quality patient services.

The role manages business processes such as scheduling, billing, reporting, and supplier relationships, while optimizing practice systems and technologies to support efficiency and data integrity.

The Practice

Manager leads compliance activities, including maintaining accreditation standards, policies and procedures, risk management, and regulatory and privacy obligations. This role also involves supervising and coaching administrative staff, supporting workforce planning,



and collaborating with practice owners and clinicians on continuous improvement initiatives and strategic projects.

Qualifications

- Experience in medical or healthcare practice management, with skills in business operations, workflow optimization, and resource planning.
- Strong compliance and governance capabilities, including understanding of accreditation frameworks (e.g., AGPAL), clinical risk management, and privacy and safety regulations.
- Proficiency in practice management systems and digital tools, including appointment and billing platforms, electronic records, reporting, and MS Office or similar software.
- Well-developed people leadership skills, including team supervision, performance management, conflict resolution, and staff training and mentoring.
- Excellent communication and interpersonal skills, with the ability to work collaboratively with doctors, nurses, allied health professionals, and administrative personnel.
- Solid analytical and problem-solving skills, with the ability to interpret data, manage budgets, and support informed decision-making.
- Demonstrated commitment to patient-centered care, service quality, and culturally safe practice in a diverse community setting.
- Relevant tertiary qualification in health administration, business management, or a related field is highly desirable; equivalent experience will be considered.
- Previous experience in general practice, primary care, or similar healthcare environments in Australia is an advantage.

📌 Medical Centre Practice Manager - Business, Compliance and Systems (Southern Sydney)
🏢 Advanced Liverpool Medical Centre
📍 Southern Sydney