Medical Receptionist – Experienced in Best Practice Software

We are looking for an experienced and friendly Medical Receptionist to join our team!

We are seeking a professional, organised and compassionate receptionist who has previous experience working in a medical practice and is confident using Best Practice Software (BPS).

About the role

As our Medical Receptionist, you will be responsible for providing a welcoming and professional experience for patients while supporting the smooth day-to-day operation of the practice.

Key responsibilities

- Welcoming and assisting patients in person and over the phone
- Managing appointments, recalls and patient enquiries
- Using Best Practice Software for patient bookings and administration
- Processing payments and Medicare claims
- Maintaining accurate patient records
- Liaising with doctors, nurses and other healthcare professionals
- Managing incoming calls, emails and correspondence




- Providing excellent customer service and maintaining patient confidentiality

About you The ideal candidate will have:
- Previous experience in a medical reception role
- Hands-on experience with Best Practice Software
- Excellent communication and interpersonal skills
- Strong attention to detail and organisational skills
- A friendly, professional and caring manner
- The ability to work independently as well as part of a team
- A robust understanding of patient confidentiality and medical practice procedures

If you are an experienced Medical Receptionist who enjoys working with patients and is confident using Best Practice Software, we would love to hear from you! Please send your resume and a brief cover letter outlining your experience and availability.

Pay: $52,880.00 – $85,206.03 per year

Work Location: In person

📌 Medical Receptionist (Bella Vista)
🏢 Norwest Heart Care
📍 Bella Vista