About Us

Melville Family Health Centre is a well-established multidisciplinary GP clinic in Melville, providing comprehensive, patient-centred care to the local community.

Our team includes General Practitioners, Dentists, Nurses, Psychologists, and Pathology services, all working collaboratively to deliver high-quality healthcare in a professional and supportive environment.

About the Role

We are seeking a part-time Medical Receptionist / Healthcare Receptionist to join our friendly and professional team.

This is a front-line role in a busy general practice, ideal for someone who is organised, reliable, and confident managing patient interactions in a fast-paced environment.

Key Details:

- Approx. 15 hours per week initially (with potential for additional hours)
- Flexibility required for opening/closing shifts, Saturday mornings, and leave cover

Key Responsibilities

- Patient reception, check-in, and front desk management
- Billing, invoicing, and receipting (Medicare/DVA knowledge advantageous)
- Appointment booking and diary management
- Answering and managing a high volume of phone enquiries
- Scanning and processing incoming reports and correspondence
- Supporting the administrative and clinical team




- Maintaining a professional and organised reception environment

About You To be successful in this role, you will have:

- Previous experience as a Medical Receptionist, Dental Receptionist, or Healthcare Receptionist
- Experience in a busy GP clinic or specialist practice (highly regarded)
- Strong communication skills and a professional phone manner
- Excellent organisational skills and attention to detail
- The ability to multi-task and remain calm under pressure
- A proactive, team-focused attitude
- Confidence using computer systems and practice software
- Experience with Best Practice and/or D4W is highly desirable.

Why Join Us?

- Supportive and collaborative team environment
- Work within a multidisciplinary healthcare setting
- Opportunity to further develop your skills in general practice
- Stable, well-established clinic with a robust community reputation

How to Apply If you are a reliable and motivated receptionist who enjoys working in healthcare, we would love to hear from you.

Please click Apply

Sheryle Ramsay – Practice Manager

Pay: From $33.80 per hour

Expected hours: No less than 15.0 per week

Work Location: In person

📌 Medical Receptionist (Part-time) (Melville)
🏢 Melville Family Health Centre
📍 Melville