About Us

We are an expanding General Practice clinic dedicated to delivering high-quality, patient-centred care in a warm and supportive environment. Operating with 2–3 practitioners daily, our team prides itself on professional, empathetic service. We seek an experienced, reliable, and friendly Medical Receptionist to join our team for an immediate start.

Key Responsibilities

- Patient Care & Front Desk: Provide a warm, courteous, and skilled first point of contact for patients, managing phone calls, emails, and in-person enquiries.
- Appointment & Suite Management: Organize consulting suites, coordinate practitioner schedules, and manage patient bookings efficiently.
- Administrative Support: Perform scanning, faxing, document preparation, mailouts, and general office duties.
- Billing & Accounts: Accurately process patient billings, including Medicare, private health, TAC, and Workcover accounts.
- Stakeholder Liaison: Communicate effectively with General Practitioners, allied health professionals, and external suppliers.

Key Requirements & Qualifications
- Experience: Proven administrative or medical reception experience in a clinical/general practice setting. Experience in mental health is highly desirable.
- Communication & Multitasking:



Excellent verbal and written communication skills with a professional telephone manner and the ability to multitask effectively.
- Technical Skills: Strong computer literacy and confidence adapting to new technologies and medical software.
- Organization: High level of attention to detail and strong time management skills.
- Teamwork & Initiative: Ability to work cohesively within a collaborative team as well as autonomously.
- Licence: Current Driver’s Licence.

What We Offer
- Immediate start in a welcoming and supportive team.
- Flexible part-time/casual hours, with permanent position potential for an experienced, results-oriented candidate.
- Competitive remuneration based on experience.

How to Apply If you are a punctual, empathetic, and dedicated professional looking to contribute to a growing practice, we would love to hear from you.

Pay: $24.00 – $28.00 per hour

Ability to commute/relocate

- Sunshine VIC: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):
- We have a Clinic in Tarneit aswell, Will you be able to work between both clinics?

Experience:
- Medical admin: 1 year (Required)
- Customer service: 1 year (Preferred)

Work Authorisation:
- Australia (Preferred)

Work Location: In person

📌 Medical Receptionist (Sunshine)
🏢 S u0026 H Medical Centre
📍 Sunshine