Brendale, QLD | Permanent Full-Time

Alphatreat/WES is looking for an experienced and motivated Office Administrator to join our team in Brendale.

This is a hands-on all-rounder role within a small team suited to someone who enjoys variety, takes ownership and likes being involved in all aspects of a small but busy business.

As the key administrator supporting our office, warehouse and showroom, you will play an important role in keeping the day-to-day operation running smoothly. From assisting customers and processing orders through to inventory, purchasing, accounts support and coordinating the premises, you will have the opportunity to make a real impact across the business.

About the Role

Working closely with the Sales Manager and broader team, your responsibilities will include:

Customer Service &

- Sales Support

- Respond to customer enquiries by phone, email and in person.

- Assist retail customers with product selection and purchases.

- Process customer orders and assist with quotes.

- Support invoicing and retail sales.

- Resolve customer enquiries, complaints and product issues professionally.

- Process warranty claims and liaise with customers and suppliers.

- Manage customer product and system registrations.

- Monitor backorders and keep customers informed of order status.

- Review margin reports and identify pricing or profitability concerns.

- Provide customer support on behalf of the Sales Manager when required.

- Maintain current pricing, catalogues, price lists and product information.

Inventory &

- Warehouse

- Pick, pack and dispatch customer orders accurately and efficiently.

- Conduct stocktakes and reconcile physical stock against system records.

- Maintain accurate inventory records and stock levels.

- Maintain and update Bills of Materials (BOMs).





- Receive incoming stock and check deliveries against purchase orders.

- Identify and report discrepancies or damaged goods.

- Coordinate with production to help keep customer orders on schedule.

- Organise freight and transport for incoming and outgoing goods.

- Maintain accurate website product listings, pricing and availability.

Purchasing &

- Supplier Management

- Liaise with local and overseas suppliers to source products and parts.

- Raise and manage purchase orders.

- Follow up supplier orders and deliveries.

- Set up new products, pricing and supplier information within the business system.

Accounts &

- General Administration

- Process supplier invoices and forward documentation to the Accounts team.

- Assist with general accounts administration as required.

- Maintain accurate filing and office administration systems.

Office, Warehouse &

- Facilities

- Coordinate general maintenance and repairs.

- Liaise with tradespeople, cleaners, gardeners and waste/recycling providers.

- Monitor office and warehouse supplies and arrange replenishment.

- Help maintain a safe, clean, organised and professional workplace.

You will ideally have

- Previous experience in office administration, customer service, sales administration or a similar all-rounder role.

- Excellent communication and customer service skills.

- Robust attention to detail and accuracy.

- Experience with inventory, purchasing or warehouse administration.

- Good computer skills and confidence learning new business systems.

- Robust organisational and time-management skills.

- The ability to work independently while also being a supportive team member.

- A practical, "can-do" attitude and willingness to get involved where needed.

- The ability to manage multiple tasks in a busy environment.

Experience in a manufacturing, plumbing, wastewater, engineering, trade or distribution environment would be highly regarded.

📌 Office Administrator (Brendale)
🏢 Haymond Consulting Group
📍 Brendale