This is a varied, hands-on role for someone who is polished, proactive and confident taking ownership of the day-to-day administration and operations of a busy beauty studio. Working closely with the business owner, you will be a key point of contact for clients, bridal bookings and the studio team while ensuring the business runs smoothly and clients receive an exceptional experience. This role goes beyond reception.
We are looking for someone who can become a trusted right-hand person within the business, someone who takes ownership, understands the importance of exceptional client service and can confidently keep the studio organised and operating smoothly.
Key responsibilities
- Manage reception, phone calls, emails and client enquiries
- Welcome clients and oversee the front-of-house experience
- Manage bridal enquiries, quotations, bookings and follow-ups
- Coordinate calendars, appointments, team hours and availability
- Assist with team communication, meetings and operational follow-ups
- Maintain studio supplies, stock and general presentation
- Liaise with suppliers, cleaners and service providers
- Follow up enquiries and existing clients to encourage bookings and retention
- Assist with promotions, events and client outreach
- Provide day-to-day PA and administrative support to the business owner
About you
- Highly organised with excellent attention to detail
- Warm, confident and professional with clients
- An excellent written and verbal communicator
- Proactive and comfortable working independently
- Confident managing multiple priorities and schedules
- Reliable, discreet and trustworthy
- Solutions-focused with a solid sense of initiative
- Commercially minded with an understanding of client retention and converting enquiries into bookings
- Confident using email, calendars, booking systems and general business software
- Experience in personal assistance, administration, reception or customer service is preferred
📌 Personal Assistant & Studio Coordinator (Parramatta)
🏢 JN EVENTS
📍 Parramatta
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