- Computer Systems Officer Level 6
- Temporary Full-Time up to 30 June 2029
- Parramatta and Sydney Olympic Park

About us The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.

About the role

We have an opportunity for a Platform Owner to be part of our Policy Pipeline, Technology and Communication Services Command. The role is responsible for the strategic management and overall success of technology platforms within NSW Police Force with a primary focus on overseeing the life cycle of the platform, from initial planning and design to ongoing operations and continuous improvement.

View the relevant role description for more information on this role (e.g. essential requirements, key accountabilities, key challenges and capabilities required for the role)

This role is responsible for driving the successful delivery and continuous improvement of policy-focused digital solutions that support operational, corporate and legislative requirements across NSW Police Force. The position works with policy owners, operational stakeholders and delivery teams to translate complex policy, legislative and business requirements into digital capabilities that improve compliance, process efficiency and customer experience. The role ensures product priorities align with organisational objectives, regulatory obligations and evolving business needs.

Unique Aspects

- Owns and manages the product direction, roadmap and backlog for policyrelated digital services and platforms.
- Works closely with policy owners, business representatives and operational stakeholders to understand current and future policy requirements.
- Translates complex policy, legislative and procedural requirements into prioritised product features and business capabilities.
- Leads stakeholder engagement activities across diverse business areas to ensure solutions support operational outcomes and compliance obligations.
- Evaluates current business processes and identifies opportunities to improve, automate or digitise policy-driven activities.
- Facilitates the prioritisation of competing business requirements, balancing risk, compliance, value and delivery effort.
- Supports the delivery of technology solutions that improve policy implementation, governance and decision-making.
- Monitors legislative, regulatory and organisational changes that may impact product direction and customer needs.




- Uses business insights, customer feedback and operational data to identify improvement opportunities and measure product performance.
- Works collaboratively with analysts, architects, developers and vendors to ensure delivery outcomes align with policy intent and business objectives.
- Supports change adoption activities through stakeholder engagement, communication and continuous feedback.
- Contributes to strategic planning and future-state service design across policy and business transformation initiatives.
- Ensures solutions appropriately manage sensitive information and comply with NSWPF governance requirements.

What we can offer you

At NSWPF our people have access to a range of benefits that help balance life at work and at home. Some of the perks available when you join the NSWPF include:

- competitive salary;
- flexible work options;
- opportunity to purchase leave;
- annual leave loading;
- corporate wellbeing programs including seminars and the Fitness Passport;
- free annual influenza vaccination;
- salary packaging options via superannuation contributions or a novated vehicle lease;
- convenient location for public transport and to shops etc; and
- in-house gym facilities.

How to Apply Applications can only be submitted electronically via the I Work for NSW website.

To be considered for this role, attach a cover letter (2 pages maximum) and an up-to-date resume that clearly details your skills & experience as relevant to this role.

Please do not attach copies of qualifications, certificates or documentation (other than what has been requested) - you can bring these if called for interview.

Please address each of the following Target Questions (500 words per question) in the text boxes provided in the online application or attach as a separate document.

Target Question 1:

Tell us about a time you led the assessment of a significant business or legislative change. How did you analyse the business processes, determine the impacts across systems and stakeholders, and translate the requirements into a solution approach and delivery work packages?

Target Question 2:

Describe a time you led a multidisciplinary agile team to deliver changes across complex or legacy technology platforms.



How did you balance delivery time frames, technical debt, user experience, and operational requirements while ensuring successful outcomes for users and the organisation?

Your application must stand on its own merits, and the completeness and relevance of your application will determine if you proceed through to the selection process.

If you require any further information about this opportunity, please contact Manish Choyal via 0426 659 354.

To be eligible to apply for this role, you must meet one of the following statuses:

- an Australian Citizen;
- a permanent resident of Australia; or
- a New Zealand citizen.

Prior to commencement, the successful candidate will be required to undergo a rigorous National Police (criminal history) Check and obtain and maintain a Security Clearance as determined by the NSW Police Force.

Our commitment to Diversity:

At the NSW Police Force, we are proud to be an employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees where differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.

We welcome applications from individuals with diverse skills, experiences, and backgrounds including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ individuals, people with disability, neurodiverse individuals, those from culturally and linguistically diverse communities, and people of all ages.

We understand that the recruitment journey may present unique challenges. If you:

- Identify as Aboriginal or Torres Strait Islander and would like support with your application, please contact the NSWPF Aboriginal Employment & Engagement team at [email protected]
- Identify as a person with disability and require further information on the role or adjustments to participate in the recruitment process, please contact the Inclusion & Diversity team at [email protected]
- Are transgender or gender diverse and want to learn more about our support options, please contact the Inclusion & Diversity team at [email protected]

This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months. For more information on applying for roles with the NSW Police Force click here For Technical assistance please contact: [email protected] (Please include the word Taleo in the subject line)

Thank you for your interest in this role. We look forward to receiving your application.

📌 Platform Owner (Sydney)
🏢 New South Wales Government
📍 Sydney