About the role The primary objective of the position is to generate sales through delivering the highest level of customer service to all Clark Rubber customers and assist in providing a welcoming, clean, neat and well merchandised retail store.
Key responsibilities
- Serve customers courteously and efficiently ensuring the highest level of customer service standards are met at all times.
- Assist customers to find the goods and products they are looking for.
- Answer customer queries and provide guidance and advice on product selection.
- Achieve sales and gross profit targets as set by the Store Manager.
- Engage with all customers in requesting and collecting their email address as a Mailing List subscriber.
- Operate the Point-of-Sale system efficiently and effectively, ensuring that all revenue is correctly recorded.
- Stock shelves and display product in accordance with planograms and Merchandising Standards.
- Ticket items within the store in accordance with the Merchandising Standards.
- Report discrepancies and problems to the Store Manager or Assistant Store Manager.
- Balance and count registers at start and end of day.
About you
- Friendly and engaging personality.
- Comfortable working with members of the public.
- Confident, helpful and polite.
- Physically fit as you will be on your feet for most of the day and may be required to lift large amounts of stock.
- Understanding and experience of sales, retail, merchandising, or customer service.
- Able to work as part of a sales team.
- Smart appearance and articulate.
- Maintain strict confidentiality in all aspects of the position.
- Demonstrate respect and teamwork within the work setting.
- Participate as an active team member through the establishment of a consistent, supportive and cooperative working relationship.