This role mixes sales and operations. Part of your day is on the showroom floor and online with clients. The rest keeps the business running smoothly behind the scenes. We work closely as a team, and there is real room to grow.
Sales
- Welcome clients in the showroom and guide them to the right piece, from engagement rings to diamond tennis bracelets
- Answer enquiries from all channels
- Follow up with leads and past clients, and turn interest into sales
- Book and run client appointments
- Help with events, launches and our Inner Circle members
Operations (tasks we all share)
- Process online orders and track them from order to delivery
- Keep online and showroom inventory up to date
- Pack and dispatch orders (including post office runs)
- Follow up with suppliers and manufacturers on orders
- Help with daily office tasks and keep things organised
What we're looking for
- Excellent English and strong communication skills
- Warm, confident and comfortable with clients
- Organised and someone who follows things through to the end
- Smart, motivated and committed to the role
- Comfortable with computers and online tools
- No jewellery experience needed, we'll teach you everything
What we offer
- Monday to Friday, with the occasional Sunday (always closed on Saturdays)
- Salary: $75K to $100K, depending on experience, rising quickly as you prove yourself
- Full training in diamonds and fine jewellery
- A central Barrack Street workplace with a outstanding team
- A real chance to grow into a senior role