Company Description Convergint is a global leader in technology-enabled security and safety solutions, helping organizations manage complex risk, compliance, and business outcomes. As a systems integrator, the company partners with leading manufacturers to design, install, and service solutions for enterprise customers across multiple industries. Convergint’s culture is driven by its Values and Beliefs, with a strong focus on being its customers’ best service provider.

In Asia

Pacific, Convergint operates in more than 60 locations with over 1,400 colleagues across key markets including Australia, Greater China, India, Japan, and Southeast Asia. Globally, Convergint has over 11,000 colleagues and more than 220 locations and has been ranked the #1 systems integrator in SDM Magazine’s Top Systems Integrators Report for eight consecutive years.

Role Description The Sales Specialist is a full time hybrid role based in Sydney, NSW, with flexibility to work from home for part of the week. The role is responsible for identifying and qualifying new business opportunities, managing and expanding relationships with existing customers, and promoting Convergint’s security and safety solutions across the Asia Pacific market.

Day-to-day activities include conducting customer meetings and presentations, preparing proposals and quotations, coordinating with internal teams to design tailored solutions, and following up on leads to drive sales growth.

The Sales

Specialist collaborates closely with operations, engineering,



and customer service teams to ensure smooth delivery, implementation, and support of solutions. The role also involves maintaining a strong understanding of market trends, competitor offerings, and Convergint’s product and service portfolio to effectively position solutions and meet revenue and customer satisfaction targets.

Qualifications

- Strong Communication skills, including the ability to present solutions clearly and build trust with diverse stakeholders.
- Proven Customer Service experience, with a focus on long-term relationship management and customer satisfaction.
- Demonstrated Sales capabilities, including lead generation, opportunity qualification, negotiation, and closing deals.
- Experience in Training customers or colleagues on solutions, features, and best practices.
- Background in Sales Management or account management, including pipeline management and forecasting.
- Experience in security, safety, technology, or systems integration industries is highly beneficial.
- Ability to work effectively in a hybrid environment, collaborating both in-person and remotely with regional teams.
- Strong analytical and problem-solving skills, with the ability to translate customer needs into tailored solutions.
- Proficiency with CRM tools and standard office software (e.g., Microsoft Office or equivalent).
- Relevant tertiary qualification in business, engineering, information technology, or a related field is advantageous.

📌 Sales Specialists (Roles) (Sydney)
🏢 Convergint Asia Pacific
📍 Sydney