Job Type: Contract

Location: Lismore or Tweed Heads

Job Category: Community Services & Development

Social Futures is a leading community service organisation and registered community housing provider with 50 years’

experience creating positive social change. We work with communities, organisations and government to build inclusive communities where everyone is valued and supported.

We are seeking a Senior Manager Women’s DFV Homelessness to join our team on a Fixed Term Full-Time basis, to be based in Tweed or Lismore until December 2027 to help make a positive social change, together.

The Senior Manager, Women’s DFV Homelessness Services leads and coordinates the provision of high-quality services to Women and/or their children experiencing DFV and homelessness or at risk of homelessness to achieve optimum levels of service delivery and client outcomes in line with the Social Futures Practice Framework requirements while ensuring business performance outcomes, standards and compliance requirements are met.

Why join us?

- Meaningful work that makes a difference
- Supportive and collaborative team culture
- Professional development and growth opportunities opportunities
- Competitive salary, salary packaging and wellness benefits

What You'll Be Doing

- Lead, support and supervise leaders of frontline program worker teams including qualified counsellors
- Oversee day-to-day front-line operations, safety and service quality




- Ensure the Specialist Homelessness Services Team achieves a high standard of service delivery and service outcomes in line with service level agreements and organisational frameworks
- Oversee and monitor financial expenditure and acquittals
- Facilitate quality improvement activities to ensure ongoing improvement of service outcomes
- Oversee systems and processes to ensure the effective management of quality, safety, and risk across the teams
- Work in partnership with Aboriginal Community Controlled Organisations (ACCOs), Elders and local stakeholders
- Foster strong internal and external stakeholder relationships outside (ACCOs)
- Travel across our Northern NSW sites
- This role is SCHADS Level 7, above award

What We're Looking For

- Tertiary qualifications or equivalent experience in social work, social science, social welfare, psychology, or similar
- Demonstrated experience in a management role in the social and human services sector preferably with DFV and Homelessness experience or demonstrated transferable skills
- Demonstrated knowledge of trends and models of service delivery for community, family, housing, employment and/or youth programs
- Experience and knowledge of working with people presenting with DFV and homelessness, mental health and/or other complexities
- A commitment to culturally safe,



strengths based and trauma-informed practice

This position has been identified as a female-only role under the Anti-Discrimination Act 1977 (NSW), Section 31, Exemption #48. Social Futures is committed to building an inclusive workplace where everyone feels valued, respected, and supported to thrive. We actively encourage applications from key communities, including Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, LGBTIQSB+ people, and those with lived experience and expertise. We are committed to providing an accessible recruitment process and encourage candidates to request reasonable adjustments if needed. Please read about the role in the Position Description, click here (If you are viewing this advert on SEEK, the position description will be available for review after you click "Apply")

How To Apply

Please upload an up-to-date resume with your working experience, along with a cover letter showcasing how you align with the role requirements, your mental health experience working with young people, Social Futures values and why the role is of interest to you.

We review applications as they are submitted, so we encourage you to apply as early as possible.

For more information about Social Futures please visit our website https://socialfutures.org.au/work-with-us/

For further information about the role, or to request adjustments to the recruitment process please contact Martelle Geurts - (phone hidden)

📌 Senior Manager Women's DFV Homelessness (Tweed Heads)
🏢 Social Futures
📍 Tweed Heads