Senior Motor Loss Assessor – Land & Road (Heavy Motor & Machinery)

About Us

AAMC are the No. 1 choice of virtually every Insurer in Australia for motor vehicle assessments - a national company with an ever-increasing geographical footprint in every state and territory of Australia.

We proudly describe our 250+ people (and our company) as truly Australian in spirit – genuinely helpful mates - where nothing is too hard.

Join the market leaders in Motor Accident Management - be rewarded - join our experienced and qualified team of over 120 Motor Loss Assessors, supported by State & Territory Managers, complemented by more than 100 Accident Management Officers.

About the Role

We're now looking for an experienced Senior Motor Loss Assessor - Land & Road to join our Heavy Motor Vehicle (HMV) team and play a key role in driving technical excellence, assessor development and outstanding client outcomes.

Reporting to the Technical Manager - Land & Road, you will provide expert assessment services across heavy motor vehicles while supporting workflow management, technical mentoring and stakeholder engagement. This is a senior technical role that combines hands-on assessing with leadership and operational support responsibilities.

As we are a fully remote National organisation, you can be based anywhere in Australia.

Key Responsibilities

- Conduct heavy motor vehicle assessments, including onsite and desktop assessments.
- Prepare accurate, professional assessment reports aligned with client and company standards.
- Support daily assessment allocation and workflow management.
- Monitor productivity, file progression and turnaround times.
- Conduct file audits and provide technical coaching to assessors.
- Provide expert advice on vehicle damage, repair methodology and industry best practice.
- Build strong relationships with clients, repairers,



brokers and other stakeholders.
- Assist with complaint resolution, escalations and large-loss reviews.
- Support repair cost management and quality outcomes.
- Contribute to continuous improvement initiatives and operational excellence.

Skills & Experience

- Trade qualification in Motor Vehicle
- You are a technically skilled assessor with strong industry knowledge and a passion for delivering quality outcomes.
- Previous experience within the Heavy Vehicle and Machinery Industry.
- 5-8+ years' experience in vehicle repair, heavy vehicle, insurance assessing or a related field.
- Strong technical knowledge of vehicle repair methodology and damage assessment.
- Demonstrated leadership, mentoring or team supervision experience.
- Strong stakeholder management and customer service skills.
- Excellent written and verbal communication skills.
- Sound computer literacy, including Microsoft Office applications

What We’re Looking For

- Exceptional organisational and problem-solving skills.
- Solid negotiation and decision-making ability.
- A proactive, "can-do" attitude.
- High levels of integrity, professionalism and accountability.
- Commitment to customer service, safety and continuous learning

Benefits and perks

- Salary aligning with experience + Super
- Company vehicle or car allowance – your choice
- Work from your home-based office with supplied state-of-the-art equipment
- Ongoing training and development
- EPIC leave - additional annual paid day of wellbeing/life leave
- In-person team events throughout the year
- Employee Assistance Program to promote wellbeing

How to Apply If you’re an experienced senior heavy vehicle assessor looking to take the next step in your career with a respected national organisation, we'd love to hear from you.

Successful applicants will be required to obtain a National Australian Police Check.

📌 Senior Motor Loss Assessor – Land & Road (Heavy Motor & Machinery) (Sydney)
🏢 AAM Corporate
📍 Sydney