- Permanent role

Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam? We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join us!

The Senior Product Manager is accountable for driving the strategic direction, commercial performance, and competitive differentiation across the B2B Starlink and Mobility product portfolio within Vocus. This role provides portfolio-level leadership, shaping what we build, why we build it, and how it drives shareholder and customer value.

You will partner closely with Product Development, Mission, and Commercial Operations to translate strategy into execution and to deliver products that are differentiated, scalable, and profitable. Reporting to the Product Portfolio Lead - Networks, this mid‑level role has no direct reports but collaborates closely with marketing, sales, migrations, engineering and finance to ensure commercial success.

Responsibilities

- Own the product vision, positioning, roadmap and the end‑to‑end lifecycle of designated products & propositions - from conception and development through launch, growth and eventual phase‑out - ensuring offerings meet market needs and business objectives
- Translate business strategy into segment-specific value propositions and customer outcomes
- Lead market and competitor intelligence to identify white-space opportunities, emerging technologies, and potential disruptors
- Lead market research, competitive benchmarking and customer segmentation and value proposition analysis for your product area to identify needs, trends and competitive dynamics, translating insights into product opportunities and enhancements.
- Prepare product pricing, discount policies and packaging tiers for approval by the Finance team
- Set clear product requirements and priorities for new features or solutions, collaborating with Engineering and Operations to ensure on‑time, high‑quality development that meets specifications
- Refine the product’s value proposition and positioning in partnership with Marketing, ensuring that messaging resonates with target customer segments and differentiates our offerings from competitors
- Prepare sales plays and GTM messaging with marketing and commercial and drive successful product launches, go‑to‑market plans,



and product migrations and exits, aligning efforts across Product, Marketing, Migrations, Technical Sales, Sales and Support teams to ensure new offerings are introduced effectively and achieve adoption goals and product migrations and exits are supported maximizing Vocus revenue and optimum customer outcomes
- Analyse product performance post‑launch (adoption rates, revenue, customer feedback) and use these insights to prioritise product improvements or roadmap adjustments.
- Engage directly with key customers and sales teams on strategic opportunities to provide product expertise and gather detailed requirements or feedback, influencing future product development and roadmaps
- Partner with Finance and Strategy teams to define portfolio targets (growth, yield, and EBITDA)
- Define product positioning and differentiation by segment (Enterprise, Wholesale, Government, or SMB).

Requirements

- Minimum 7+ years’ product management or equivalent commercial/technical experience
- Bachelor’s degree preferred
- Strong experience in market & customer insight, offer definition, demand modelling & value proposition design, business case development, pricing strategy and analysis
- Exceptional stakeholder and customer engagement with a bias for collaboration, action and clear communication
- Strategic yet hands-on approach with a strong sense of accountability for outcomes — able to balance market insight with operational delivery
- Structured thinker, capable of converting complexity into clarity
- Customer-centric mindset, ensuring all initiatives deliver tangible business and user value.

What We Offer Working at Vocus will give you rewarding experiences and the opportunity to do extraordinary work. You will enjoy:

- Diverse and energetic teams with a supportive and inclusive culture.
- Supportive career development plans with comprehensive ongoing training, support, and development opportunities.
- Generous discounts to over 400 retailers.
- Competitive leave options, including anniversary leave, purchased leave, parental leave, volunteering leave,



study leave, and 5 extra days of Vocus leave each year, plus more.
- Study assistance programs to excel your personal growth, learning and development.
- Health and wellness offerings, including access to our wellbeing initiatives that can help you from a financial, psychological, and physical perspective.

Working at Vocus is never just a job – it’s personal. We’re crazy about our customers and believe our people are the difference. Our wonderfully diverse team and a vibrant culture define us. We care about the impact we have on our people, our customers, and our communities and are committed to operating as a responsible, ethical business. We pride ourselves on setting audacious and ambitious goals and believe that we can play our part in changing the Australian telecommunications landscape and make a fundamental difference to people’s lives.

With us, you’ll have the prospect to lead and inspire teams, work on projects that are shaping the future of telecommunications and become part of a culture that thrives on creativity, encourages new ideas, and provides a collaborative and inclusive environment.

About Us

As Australia’s specialist fibre and network solutions provider, we own and operate 25,000km of secure, high-capacity fibre connecting people, businesses, governments, and communities across Australia to the world. Through our well-known retail brands, we deliver simple and affordable broadband, mobile, voice and energy services with the purpose of Building Critical Connections. Enabling Better Possibilities.

Ready to take the next step?

If you like the sound of this role and think you’d do a great job, but are worried you don’t tick every box, we encourage you to back yourself – we know that diverse groups are less-likely to apply for roles they’re not 100% qualified for, but just as likely to succeed at them!

We are a proud equal opportunity employer committed to providing a safe, diverse, and inclusive working environment where all our team members feel like they belong. We know diversity makes us stronger and we encourage applications irrespective of background, age, origin, gender, sexual orientation, identity, or ability.

If you feel comfortable, please let us know if you have any accessibility requirements upon application, so we can make any adjustments required to support you throughout our recruitment process.

📌 Senior Product Manager (Melbourne)
🏢 VOCUS
📍 Melbourne