Client Services Manager (Melbourne)

Client Services Manager (Melbourne)

02 Oct
|
FS Recruitment Solutions
|
Melbourne

02 Oct

FS Recruitment Solutions

Melbourne

Client Services Officer

Join a highly regarded boutique wealth advisory firm in Melbourne CBD and become part of a business that has built its reputation on exceptional client relationships, technical excellence and genuinely personalised advice.

Supporting a team of experienced Advisers, you will play an integral role in delivering a seamless client experience and ensuring the advice process runs efficiently from start to finish. This is an excellent opportunity for an experienced financial planning professional who enjoys being the go-to person behind the scenes, coordinating advice implementation, managing client reviews and helping Advisers deliver outstanding service.

Working with a well-established client base that includes retirees, professionals, business owners and high-net-worth families, you will be joining a collaborative and supportive team that values quality, professionalism and long-term relationships.

Key responsibilities include:

- Preparing and implementing advice documents and investment instructions

- Supporting Advisers with meeting preparation, follow-up and client administration

- Managing annual review packs, valuations, performance reports and client documentation

- Coordinating contributions, rollovers, fund transfers, applications and redemptions





- Maintaining accurate client records and ensuring compliance requirements are met

- Liaising with clients, product providers, accountants and other professional stakeholders

- Managing Adviser workflows, priorities and diaries to ensure a smooth advice process

To be successful, you will have previous experience within financial planning or wealth management and a strong understanding of advice processes and client service delivery. Experience with Xplan will be highly regarded.

You will also bring strong attention to detail, excellent organisational skills and a genuine commitment to delivering exceptional outcomes for both clients and Advisers.

What's on offer:

- Join a respected and established wealth management firm

- Work alongside experienced Advisers and sophisticated clients

- Supportive, professional and collaborative team culture

- Melbourne CBD location with hybrid flexibility available after onboarding

- Long-term career opportunity within a reliable and growing business

If you enjoy being a trusted part of the advice process, take pride in delivering high-quality work and are looking for a role where your contribution is genuinely valued, we would love to hear from you.

📌 Client Services Manager (Melbourne)
🏢 FS Recruitment Solutions
📍 Melbourne

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