Situated at Manly Harbour with stunning views of Moreton Bay, this is not a normal club. The club has just undergone a multi million-dollar renovation. The venue has become a multi outlet destination venue, consisting of rooftop bar, main bar, beer garden, 300 seat bistro, 30 pokies, and function centre.
We are looking for a hands-on, committed hospitality professional with a keen eye for detail and passion for customer service to join our growing team.
ABOUT THE ROLE
As a Duty/Assistant Manager you will be a critical part of the venue operations team and be responsible for:
- Enhancing workplace culture and atmosphere, being that of a fun, friendly and welcoming environment
- Inspiring, engaging and leading an entire front of house team
- In charge of all shift operations from the setup, running and pack down of the venue. Cash handling, legislative compliance and performance management.
- Conflict management and management of complex operational issues.
- Oversee all bars and food service areas
- Oversee and drive gaming operations
- Exceptional customer service
- Working within a budget and achieving KPI's
ABOUT YOU
The ideal candidate will possess the following:
Australian work authorisation is required at time of application.
- At least 2 years' experience in a comparable role
- Experienced in all club operations - Gaming (essential), KENO, Reception, Bars, Restaurant
- A minimum of 1 year of gaming experience is required
- RSA, RSG, First Aid and RMLV essential with Approved Managers Licence
- Excellent communication skills
- Enjoy working hands on, as well as efficiently when it comes to reporting and paperwork
- Enjoy high volume dynamic venue operations
- Ability to meet and work towards both your own and the venue goals/deadlines
- Someone who has flexibility in working nights and weekends on a rotating roster
- Inspiring, motivating and able to provide coaching and mentoring to staff
We are creating something special, so we need special people to join us on this exciting journey. If you think you are the right person for the job, we look forward to hearing from you.