Staff Supervisor / Team Leader
Subway Broome
Full Time | Salary from $80,000 per year
Important eligibility information
AUSTRALIAN CITIZENS & PERMANENT RESIDENTS ONLY
This advertised vacancy is open only to Australian citizens and Australian permanent residents.
Visa sponsorship is not available for this advertised position. Applicants holding temporary visas, including Working Holiday, Student or other temporary visas, and applicants seeking employer sponsorship, will not be considered.
About the role
Subway Broome is seeking an experienced and reliable Staff Supervisor / Team Leader to join our management team.
This is a hands-on leadership position for someone who is confident supervising staff, organising a busy shift and helping ensure the restaurant operates safely, efficiently and to a consistently high standard.
You will work closely with the Store Manager and other senior staff while taking responsibility for supervising the team and assisting with the day-to-day operation of the store.
Key responsibilities
• Supervising and coordinating team members during daily store operations
• Allocating duties and ensuring work is completed correctly and efficiently
• Leading the team during busy service periods
• Training, coaching and supporting new and existing team members
• Monitoring staff performance and providing feedback where required
• Maintaining high standards of customer service
• Ensuring Subway standards for food preparation, product quality and presentation are maintained
• Ensuring food safety, cleanliness, workplace safety and store security requirements are followed
• Monitoring stock levels, inventory and product wastage
• Receiving and managing deliveries
• Assisting with product ordering and inventory control
• Assisting with staff rostering and shift organisation
• Completing required store paperwork and operational records
• Handling customer enquiries and resolving issues when required
• Assisting with promotions and initiatives to improve sales and customer experience
• Supporting the Store Manager with the overall day-to-day operation of the store
About you
We are looking for someone who is dependable, organised and confident taking responsibility for both people and store operations.
The successful applicant must have:
• Previous experience in retail, hospitality, quick-service restaurants or a similar customer-focused workplace
• Previous Supervisor, Team Leader, Assistant Manager or management experience
• Genuine experience supervising staff and assisting with day-to-day operations
• Good, clear English language skills, including the ability to speak and understand English confidently in a busy workplace
• The ability to communicate clearly with customers, team members and management
• The confidence to supervise and organise staff during busy periods
• Strong organisational and time-management skills
• The ability to prioritise tasks and make sensible decisions during a shift
• A professional and positive approach to customers and fellow team members
• The ability to work independently when required while remaining part of the management team
• Basic computer and point-of-sale skills
A Food Safety Supervisor Certificate is desirable, although applicants willing to obtain one will also be considered.
Verification of experience
Previous Supervisor, Team Leader, Assistant Manager or management experience is required and must be independently verifiable.
Applicants should be able to provide referee details confirming:
• position title
• period of employment
• actual supervisory responsibilities
Relevant experience should include genuine responsibility for supervising staff and assisting with day-to-day operations.
What we offer
• Salary from $80,000 per year, depending on experience and suitability
• Full-time employment
• Comprehensive on-the-job training
• Ongoing support from experienced store management
• Opportunities for further training and development
• Generous staff discount
• A secure leadership position with genuine responsibility
• The opportunity to supervise, train and develop a store team
Important information
Before applying, please ensure that you meet the following requirements:
• You must be an Australian Citizen or Australian Permanent Resident
• Applicants requiring visa sponsorship will not be considered for this advertised vacancy
• Temporary visa holders, including Working Holiday and Student visa holders, will not be considered
• You must have valuable, clear spoken English and be able to readily understand English in a busy workplace
• You must be available to work a rotating roster across the store's normal operating hours, including weekends when required
• You must be able to make a genuine commitment to the position for a minimum of 12 months
• You must arrange and secure your own accommodation in Broome
How to apply
Please submit your resume together with a short introduction outlining:
• your previous supervisory or Team Leader experience
• your actual duties and responsibilities
• your relevant retail, hospitality or customer-service experience
• why you are interested in the position
Please also be prepared to provide referee details so your previous supervisory experience can be independently verified.
We are particularly interested in applicants who have experience leading staff in a busy customer-service environment and who are comfortable taking genuine responsibility for running a shift.
Please read the eligibility requirements carefully before applying.
📌 Staff Supervisor / Team Leader (Broome)
🏢 Subway
📍 Broome