Experience Co forms a part of the Experience Co. group (ASX: EXP) which is an adventure tourism company founded in 1998 with the vision of becoming the largest and most respected adventure tourism company in the world. We offer the best of the best in adventure experiences with numerous locations throughout Australia and New Zealand.
As a business, we empower our employees to do what they do best – deliver extraordinary experiences.
About the role
We're on the lookout for Casual Sales Agents to join our team in Cairns due to our continued success and ongoing growth. This is an exciting opportunity to join the Experience Co Group and be part of a leading tourism company where delivering exceptional customer experiences and having fun are all part of the job.
Successful candidates will support our Skydive Australia operations, helping deliver unforgettable skydiving experiences across Australia, helping customers tick off their bucket-list adventure!
You will need to be available to work weekends and public holidays as required.
About you
You have exceptional customer service skills including great face to face, phone, and email manner. You love helping people, building relationships, and providing recommendations including upselling. You are rapid on your feet to manage large call volumes and face to face enquiries.
You understand the importance of accuracy when creating reservations and obtaining client details.
Your responsibilities will include:
- Delivering excellent customer service
- Sales orientated with the ability to influence and upsell products
- Great communication skills- both verbal and written
- Previous experience with reservations systems highly desired
- Supporting the Reservations Supervisor with tasks as required
Benefits and perks
- Employee Benefit Discount Program to check out our products
- Employee Referral Program
- Employee Wellbeing Platform (Sonder)
- Additional leave purchase plan
- Reward and Recognition Programs
- All technology / equipment provided to do your role
- Training and study assistance provided
- Career pathways developed to get you to the next level
Don’t miss out on joining a leading company that welcomes innovated ideas and is dedicated to providing quality services. If you are ready to escape the ordinary, apply now.
Don’t meet every single requirement? At Experience Co we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
📌 Sales Agent (Reservations) (Cairns)
🏢 Experience Co
📍 Cairns
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