icare is seeking a quality assurance skilled to strengthen general lines claims quality across NSW. You will review complex claims, identify trends and support improved decision-making with claims, underwriting, legal and risk teams.
You will validate QA activity, contribute to program design and drive continuous improvement across the scheme, collaborating with external providers and internal stakeholders to ensure robust quality management.
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📌 Quality Assurance & Claims Compliance Lead Sydney
🏢 Insurance and Care NSW (icare)
📍 Sydney
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