We are looking for an organized Reservation Support Agent to assist customers with reservation inquiries, available options, updates, and general support.

The ideal candidate is detail-oriented, comfortable researching information, and committed to providing professional customer service.

Key Responsibilities
Respond to reservation inquiries
Research available options
Gather customer preferences and information
Assist with coordinating reservations
Review reservation details for accuracy
Provide confirmations and relevant information
Assist with modifications and updates
Communicate with providers when necessary
Maintain organized reservation records
Follow up regarding outstanding details
Provide qualified customer assistance

Qualifications
Strong customer-service skills
Excellent attention to detail
Good written and verbal communication
Strong organization




Basic computer proficiency
Comfortable researching online
Ability to learn reservation systems
Dependable and self-motivated
Strong time-management skills
Previous reservation experience is helpful but not required

Why Choose Us?
Remote Workplace: Provide reservation support remotely
Versatile Scheduling: Organize your availability around customer needs
Training Available: Learn reservation processes and systems
Ongoing Support: Access educational resources and continued guidance
Professional Development: Build customer service, research, organization, and communication skills
Varied Responsibilities: Work with different customer requests and reservation needs
J-18808-Ljbffr

📌 Reservation Support Agent – Remote Newcastle City Council
🏢 Remote Careers
📍 Newcastle City Council