We are seeking an experienced
ServiceNow ITAM / Software Asset Management (SAM) Consultant
to support a large enterprise environment. The role will focus on
software asset governance, licence compliance, optimisation, renewals, reporting and lifecycle management
using ServiceNow ITAM/SAM.
Duties & Responsibilities
Manage software assets, entitlements, agreements and licence compliance within
ServiceNow ITAM/SAM
.
Reconcile deployment, entitlement and usage data to maintain accurate
Effective License Positions (ELP)
.
Support software vendor audits, compliance analysis and risk remediation.
Analyse licence utilisation and provide insights for software renewals and optimisation.
Identify opportunities for
licence reclamation, re-harvesting, rationalisation and cost reduction
.
Maintain software publisher/product data, normalization and overall ITAM data quality.
Monitor ServiceNow SAM platform health, integrations and compliance reporting.
Develop
EOL/EOS reports
to support cyber security, technology risk and resilience teams.
Support SaaS and
AI software spend visibility and reporting
.
Drive continuous improvement across SAM processes, automation and reporting.
Requirements
Strong experience in




Software Asset Management (SAM) / IT Asset Management (ITAM)
.
Hands-on experience with
ServiceNow ITAM/SAM
.
Solid understanding of software licensing, entitlements and compliance.
Experience with
ELP, licence reconciliation, renewals and optimisation
.
Experience supporting software vendor audits.
Knowledge of software normalization and EOL/EOS lifecycle management.
Strong analytical, reporting and stakeholder management skills.
Experience working within large enterprise environments preferred.
Benefits
Competitive contract rates.
Opportunity to work within a large enterprise technology environment.
Exposure to enterprise-scale
ServiceNow ITAM and Software Asset Management
initiatives.
Work across software governance, compliance, optimisation and technology lifecycle management.
Melbourne or Sydney location.
Collaborative environment working across technology, procurement, cyber security and risk teams.
Eligibility
Full Australian working rights required.
Candidates must be based in
Melbourne or Sydney
, or be able to work onsite as required.
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📌 Servicenow Itam Consultant (Melbourne)
🏢 Tech Savvy Consulting (TSC)
📍 Melbourne