Securecorp is seeking an experienced Control Room Operator to join our team at a leading biotechnology and pharmaceutical site in Broadmeadows.
This is an excellent opportunity for an experienced security professional with a strong background in control room operations, CCTV monitoring, access control and security systems.
Working within a highly regulated and security-conscious environment, you will play an important role in maintaining the safety and security of the site, its people, assets and operations.
The role operates within a 24/7 security environment on a 12-hour rotating roster, including days, nights, weekends and public holidays as required.
We are looking for someone who is highly vigilant, professional, technologically capable and exceptionally detail-oriented, with the ability to follow strict procedures and respond appropriately to incidents and security events.
Employee rewards and recognition programs
Career progression and professional development opportunities
EAP, wellbeing support, health checks and retail discounts
Access to online learning and skill development programs
Key Responsibilities
As a Control Room Operator, your responsibilities will include:
Operate and monitor the site's control room and security systems
Monitor CCTV and identify suspicious activity, risks and incidents
Manage and monitor electronic access control systems
Monitor alarms, security systems and site activity
Control and verify authorised access to secure areas
Respond appropriately to security, safety and emergency events
Coordinate with Security Officers, site management and emergency services
Review CCTV footage to support investigations
Maintain accurate control room logs, incident reports and security records
Document and escalation incidents in accordance with site procedures
Monitor multiple systems and information sources simultaneously




Identify potential security threats and take appropriate action
Support investigations through CCTV review and information gathering
Ensure all security procedures, site protocols and access requirements are followed
Maintain confidentiality when dealing with sensitive site information
Provide professional communication and support to personnel, contractors and visitors
Skills & Experience
To be successful in this role, you will have:
Current Victorian Security Licence with Control Room Endorsement – essential
Current First Aid & CPR certification
2+ years' Control Room experience, including CCTV and security monitoring
Proven experience with electronic access control systems
Excellent computer skills and confidence using multiple systems
Exceptional attention to detail and strong observational skills
Ability to accurately record and manage large amounts of information
Ability to strictly follow procedures, policies and site protocols
Sound judgement and the ability to remain calm and professional under pressure
Strong incident management and reporting skills
Ability to work independently and communicate effectively with the wider security team
Experience in pharmaceutical, biotechnology, manufacturing, laboratory, medical, critical infrastructure or highly regulated environments will be highly regarded
This position is suited to a highly experienced security professional who can demonstrate robust attention to detail, professionalism, sound judgement and the ability to operate effectively in a highly regulated environment.
About the company
Securecorp is an equal opportunity employer, and we strongly encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans and people of all ages, sexualities, genders, abilities and cultural backgrounds.We are committed to creating an inclusive workplace where everyone is valued and respected.
Securecorp Protective Services PTY LTD
Private Security Business Licence **********S
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📌 Security Control Room Operator (Melbourne)
🏢 Securecorp
📍 Melbourne