Internal Sales Manager - Windows and Doors
My client is an established manufacturer and supplier within the building products industry, providing innovative solutions to the residential, commercial and construction markets.
The business has built a strong reputation for quality products, technical knowledge and customer service, with its products used across a range of building and architectural applications.
With manufacturing based in Melbourne and a growing customer base across Australia, the business is looking for an experienced Internal Sales Manager to lead its customer-facing sales team.
Role Description
This is a hands-on Internal Sales Manager position responsible for leading a team of three and overseeing the day-to-day internal sales function.
The role will manage incoming and outgoing customer enquiries, quoting and estimating activity, customer relationships and the overall performance of the internal sales team.
Working closely with customers and internal departments, the successful candidate will ensure enquiries are handled efficiently, quotes are followed up and customers receive a high level of service from initial enquiry through to order.
The role will suit someone who enjoys being involved in the detail, can lead a young and energetic team, and is comfortable taking ownership of the sales office.
Key Responsibilities
Lead, coach and support a team of three internal sales staff
Manage incoming and outgoing customer calls and enquiries
Oversee quoting,



estimating and sales administration
Maintain strong relationships with customers and key accounts
Assist the team with technical product and application enquiries
Monitor enquiries, quotes, follow-ups and conversion opportunities
Work closely with production and other internal departments
Identify opportunities to improve sales processes and customer service
Lead by example and remain actively involved in day-to-day sales activity
Maintain a positive, accountable and high-performing team environment
Role Requirements
Previous experience in internal sales, sales coordination or customer-facing sales
Experience leading, supervising or mentoring a small sales team
Strong communication and customer relationship skills
Confidence managing quoting, estimating and sales enquiries
Strong organisational skills and attention to detail
A commercially minded approach with a focus on customer service
The ability to manage multiple priorities in a busy environment
Strong computer and CRM/system skills
Experience within building products, construction, manufacturing or a related industry will be highly regarded
Most importantly, the successful candidate will have a robust work ethic, positive attitude and the ability to build strong relationships across a young and multicultural office environment.
Salary and Benefits
Base $90k - $110k + Super + Bonus
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📌 Internal Sales Manager - Windows And Doors (Melbourne)
🏢 Salexo Consulting
📍 Melbourne