BYD Australia is seeking a Customer Experience Representative to be the first point of contact for our customers, responding to inquiries, resolving issues, and ensuring a positive experience at every interaction. This role is based in our VIC Mulgrave Office and requires five days onsite.
You will handle inquiries across phone, chat, email, and social channels, create tickets, follow through to resolution, and protect customer information while upholding BYD's standards.
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📌 Automotive Customer Experience Specialist (Melbourne)
🏢 BYD AUSTRALIA AND NEW ZEALAND
📍 Melbourne
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