Bubba Gump Shrimp Co., part of HBH Group, is a high-volume, high-profile, full table service restaurant operating 7 days a week for lunch and dinner, Bubba Gump is known worldwide and inspired by Forrest Gump, the brand delivers a fun, high-energy dining experience with bold seafood flavours and southern-style hospitality.
HBH Group creates vibrant venues where people connect, celebrate, and enjoy memorable experiences and we're looking for passionate people to join our team!
The Role
Reporting to the Group General Manager, you will oversee all aspects of venue operations, leading large teams across FOH, BOH, bar, and entertainment to deliver seamless, high-volume service and an immersive guest experience.
This is a hands-on leadership role in a fast-paced, high-profile, environment.
Key Responsibilities
Operations & Service
Oversee daily operations across all departments
Ensure smooth, high-volume service during peak periods and events
Maintain venue readiness, procedures, and compliance
Leadership & Team
Recruit, train, and lead a large, diverse team
Manage rostering, performance, and team development
Lead from the floor during busy service
Guest Experience & Brand
Deliver a consistent, immersive themed experience
Manage VIPs, media, and high-profile guests
Resolve issues quickly while protecting brand reputation
Manage budgets, P&L;, labour, and cost controls
Drive revenue through events, promotions, and upselling
Monitor KPIs including sales,



turnover, and guest satisfaction
Events & Entertainment
Coordinate themed events and entertainment
Work with performers and production teams to deliver seamless experiences
Stock, Safety & Compliance
Oversee inventory, ordering, and supplier relationships
Maintain food safety, licensing, and venue compliance
Manage incidents and ensure safe operations
About You
Proven leadership in high-volume, fast-paced venues
Experience managing large teams (40+ staff)
Strong operational, financial, and organisational skills
Confident communicator with a hands-on leadership style
Passion for hospitality and delivering exceptional guest experiences
Ability to perform under pressure in a dynamic environment
Requirements
Minimum 5 years' restaurant/venue management experience
Solid background in high-volume, full table service
Current RSA & RMLV
Solid financial acumen (P&L;, labour, stock control)
Highly Desirable
Experience in themed or entertainment-driven venues
Events, launches, or media experience
Hospitality or Hotel Management diploma
What We Offer
Opportunity to lead a high-profile venue for a globally recognised brand
Strong career growth within a growing hospitality group
Competitive salary + staff perks and discounts
Fun, energetic, and supportive team culture
Team events, benefits, and salary sacrifice options
#J-*****-Ljbffr

📌 Venue Manager (Brisbane)
🏢 HBH Group
📍 Brisbane