Global Market Leader in Forklifts & Material Handling Equipment Friendly Team Setting Based in Moorebank, NSW Annual Pay Reviews & Bonus About the roleThe purpose of this role is to provide a high standard of remote, onsite, telephone and email support to customers.
You will be responsible for solving complex business wide IT networking and infrastructure issues for our 900 plus TMHA staff members.
You may also work on exciting IT projects from time to time.Provide ongoing technical support and assistance to users across the TMHA groupMonitoring and escalating issues impacting services, systems, and networksProvide assistance to administer, support and maintain IT infrastructure including PC's, tablets, phones, laptops, printer, servers and networking infrastructureOnboarding and termination of user accountsProvide assistance on IT projects when requirePlease note this role is based at our Head Office in Moorebank, NSW 5 days per week.Skills and experience:Degree in Computer Science/Software Engineering/IT (preferred) Experience working in large complex organisations.
Knowledge and demonstrated technical proficiency in Microsoft Endpoint Manager (SCCM and Intune) including Windows Defender preferably in medium to large environments.
Knowledge and experience Scripting with VBScript, PowerShell and WMI.
Experience supporting/managing workstation and server management platforms, OS Image deployment and maintenance, software, and patch deployment.
Experience in Windows Operating Systems, Active Directory, Group Policies, WSUS, VCenter and Office 365 (Azure AD, Teams, Exchange Online)



Experience in the support/management of IOS and Android endpoints Experience in the support/management of Dell and Lenovo hardwareWhy work for us?
Paid Parental Leave ProgramFamily Day EventsFamily Christmas PartiesFree access to WHEREFIT to gain exclusive offers for health, fitness, and wellbeingEmployee Assistance Program available to you and your familyDedicated monthly onsite support at our metro locationsSense of Purpose with quarterly donations made to local charities and junior sporting clubsEnjoy exclusive discounts across Officeworks, Toyota Insurance, Kinto & Canberra Raiders apparel.Financial Wellbeing activitiesKid's School Holiday packs with a range of activities!
Career development initiatives.Employee Referral ProgramOur commitment:TMHA is committed to ongoing growth and development of its employees.
As a suitable candidate, you will be provided with the required training, support and development to further expand on your existing knowledgeHow to ApplyIf you are interested in this exciting and challenging role please submit your application with a current resume to TMHA via its' website / or by pressing the 'Apply' buttonAbout the CompanyToyota Material Handling Australia (TMHA) is Australia's number one forklift company.TMHA is fully owned by the Toyota Industries Corporation (TICO).
TICO is a Japanese multicultural manufacturer and global leader in forklift manufacturing and retail distribution.Due to TMHA's structure and close relations with the factories, TMHA provides its employees with the industry best accredited product trained technical support.TMHA's is a strong, financially secure business with a excellent future ahead and prime focus on the development of our people.

📌 Helpdesk Officer (Sydney)
🏢 Toyota Material Handling Australia
📍 Sydney