Job Description
#### Finance OperationsCoordinatorCleveland,QLD ****Full Time#### Job descriptionFinance Operations CoordinatorFull Time Permanent Employment, Cleveland QLD $***** per hour + Super + Salary PackagingLead payroll, accounts and financial operations while making a real difference in your community.
\*Make an impact beyond numbersSTAR Community Services is seeking an experienced and proactive Finance Operations Coordinator to lead the day-to-day coordination of our payroll, accounts, debtor management and financial administration functions.This is an exciting opportunity for a finance professional who is passionate about accuracy, customer service and continuous improvement.As STAR continues to grow and evolve, you will play a pivotal role in supporting the organisation's financial operations, ensuring efficient processes, strong financial controls, and exceptional support for both internal and externalstakeholders.Reportingto the CFO, you will coordinate payroll, accounts payable, accounts receivable, invoicing, banking and debtor management activities while supporting finance team workflows and organisational compliancerequirements.Workingclosely with staff, clients, suppliers and external stakeholders, you will help ensure the financial operations of the organisation run smoothly, enabling STAR to continue delivering high-quality aged care, disability and community services across Queensland.This is a hands-on role suited to someone who enjoys variety, takes ownership of their work, and is looking to make a meaningful contribution within a purpose-driven organisation that genuinely makes a difference in the community.
\*Why Join STAR?
Play a key role in the financial operations of an award-winning community services organisation.Make a real difference by supporting services for older Australians and people living with disability.Enjoy a varied role across payroll, accounts,



invoicing and financialadministration.Workwith a supportive and collaborative team that values yourcontribution.Accessgenerous not-for-profit salary packaging perks to increase your take-home pay.Enjoy ongoing learning and professional development opportunities.Free onsite parking and flexible start and finish times.Join a values-driven organisation committed to Respect, Dignity and Empowerment.
\*KeyResponsibilities+Payroll& FinancialAdministrationCoordinatehigh-volume payroll processing and respond to payroll enquiries.Maintain payroll records, documentation and reportingrequirements.Processmonthly superannuation payments.Ensure payroll accuracy, compliance andconfidentiality.
+Accounts& Financial OperationsManage all aspects of Accounts Payable and AccountsReceivable.Prepare,process and reconcile invoices across multiple service streams.Process supplier payments via EFT and BPAY.Monitor organisational bank accounts and financialtransactions.Managedebtor accounts, payment plans and financial hardshiparrangements.Overseedirect debit administration and follow up rejected payments.Support debt recovery activities and monthly debtor reporting.Maintain accurate financial records andreconciliations.
+Client& Stakeholder SupportSupport NDIS and Support at Home claiming processes.Respond to client, supplier and stakeholder enquiries professionally and efficiently.Manage sensitive financial matters with discretion and empathy.Work collaboratively across service delivery and corporate teams to support positive client outcomes.
+Systems, Reporting & Data ManagementMaintain accurate client and financial records across multiple systems.Ensure data integrity, reporting accuracy and compliance requirements are met.Assist with financial reporting and information management activities.




+Team Coordination & ContinuousImprovementCoordinatefinance administration workflows and monthly finance deadlines.Support task allocation and workflow planning within the finance team.Assist with staff training and onboarding of recent finance processes.Identify opportunities to improve efficiency and servicedelivery.Participatein professional development and continuous improvementinitiatives.
\*WhatYou'll BringExperience in payroll, accounts payable, accounts receivable and debtor management.Strong knowledge of financial processes, accounting systems and financialadministration.Experienceusing accounting and payroll software, with Xero and Xero Payroll highly regarded.Excellent organisational skills and the ability to manage competing priorities.Strong attention to detail and commitment toaccuracy.Exceptionalcustomer service and stakeholder engagement skills.High levels of integrity, confidentiality and professionalism.A proactive, solutions-focused and collaborativeapproach.Experiencein aged care, disability, NDIS, Support at Home, community services or not-for-profit sectors will be highlyregarded.Qualificationsrelevant to the role(desirable).
\*Mandatoryrequirements for the role-To be eligible to work legally in Australia.
-Current NDIS Worker Screening Clearance (P - for Paid Worker), with a validity of minimum of 1 year from date of commencement at STAR.
-Relevant work experience within a finance team leader role.
\*How to Apply:If you're passionate about making a difference in the community and have the skills and heart for this role, we'd love to hear from you!
To apply, please submit your resume and cover letter, detailing your qualifications and experience to .
Or via the Workforce Australia Portal.STAR Community Services is an equal-opportunity employer, celebrating diversity and fostering an inclusive work environment.We are committed to building an inclusive and diverse workforce that continues to reflect the community we support.
We strongly encourage people from all cultural and linguistically diverse backgrounds to apply, including Aboriginal and Torres Strait Islander people.
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📌 Finance Operations Coordinator (Queensland)
🏢 Rashi Joshi
📍 Queensland