30 Sep
|
Barrel & Batch
|
New South Wales
30 Sep
Barrel & Batch
New South Wales
Lead.
Curate.
Elevate.Barrel & Batch is one of Australia's newest and fastest-growing premium alcohol retailers, offering an exceptional selection of wines, whiskeys, spirits, and craft beers, we are building a destination for collectors, enthusiasts, and discerning customers seeking something extraordinary.
As we continue our growth journey, we are seeking an experienced and driven Store Manager to lead our store operations, elevate our premium customer experience, and play a key role in shaping the future of the Barrel & Batch brand.
This is not a typical retail management role, it is an opportunity to oversee a highly curated, regulated inventory while delivering an exceptional experience to collectors, connoisseurs, and high-value clientele.
If you combine commercial leadership with deep product knowledge and thrive in a premium retail environment, we'd love to hear from you.The RoleAs Store Manager, you will oversee all daily operations while cultivating a premium brand experience that seamlessly integrates business performance with expert product knowledge.
You will play a pivotal role in driving sales, developing a loyal customer base, and positioning Barrel & Batch as a destination for serious wine and whisky buyers.Key ResponsibilitiesOperational ManagementOversee daily store operations including opening/closing procedures, cash handling, and store securityMaintain premium presentation standards across the storeEnsure a seamless, high-end customer experience at every touchpointInventory & Product CurationCollaborate with buyers to curate a diverse and compelling wine and whisky selectionManage ordering, stock control,
and stocktakingCoordinate with distributors to secure rare, limited, and allocated releasesTeam LeadershipRecruit, train, and mentor a knowledgeable and service-driven teamDevelop staff product expertise to ensure confident, informed recommendationsFoster a culture of professionalism and accountabilityCustomer & Relationship ManagementBuild and nurture long-term relationships with VIP customers and collectorsProvide personalised procurement and cellar-stocking adviceDevelop and grow a loyalty database with regular email and SMS communicationsEvents & MarketingPlan and host in-store tastings, workshops, and educational eventsImplement visual merchandising strategies aligned with premium positioningDrive community engagement and repeat visitationComplianceEnsure strict adherence to local liquor licensing lawsEnforce RSA protocols and age verification standardsAbout You3-7 years' experience in retail management, ideally within luxury retail, fine wine, or hospitalityStrong commercial acumen with the ability to analyse sales data, manage wage budgets, and achieve growth targetsAdvanced knowledge of global wine regions, vintages, and production methodsWSET Level 2, 3, or Diploma highly regardedProficient in POS systems (e.g., Shopfront or Lightspeed), inventory software, and Microsoft ExcelExceptional interpersonal and communication skillsComfortable working weekends and peak trading periodsWhy Join Barrel & Batch?
Work with rare and highly allocated wines and whiskiesEngage with passionate collectors and enthusiastsLead a premium retail setting with strong brand positioningClear pathways to multi-site or area management opportunities
#J-*****-Ljbffr
📌 Retail Manager (New South Wales)
🏢 Barrel & Batch
📍 New South Wales