Crown Resorts seeks a Head of Service Management & Vendor Operations to spearhead the relationship with the MSP, mobilise four workstreams, and govern SLAs, KPIs, and commercial commitments across Melbourne, Sydney and Perth.This role chairs governance forums, oversees ITIL-aligned incident/change management, and drives the commercial aspects of the outsourcing arrangement with practical, hands-on accountability.
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📌 Head Of Msp Service Management & Vendor Operations (Melbourne)
🏢 Crown Resorts
📍 Melbourne
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