Job Description
Case Worker - Family Intervention Program (Toowoomba)
Mercy Community has an chance for a qualified and passionate Case Worker to join their Family Intervention Program.
This is a Permanent Full-Time position based in Toowoomba.
Our Family Intervention Program supports families who are working with Child Safety Services to meet the goals of their Case Plan.
The Family Intervention Program is open to all families engaged in ongoing Child Safety Services processes, whether their children are living in the family home or in an out-of-home care arrangement.
What you'll be doing
Your primary duties include (but not limited to):
Work collaboratively with families and key stakeholders, to support each family to function in ways that promote the safety and wellbeing of children within the family group
Assess all dimensions of family resources (including extra familial)
Assist families to action Child Safety case plan goals utilising their own resources wherever possible and connecting to relevant support services where appropriate
Deliver evidence-based programs and provide interventions to develop family's knowledge and skills to increase safety and wellbeing of children within the family unit
Maintain a current awareness of community resources to broaden options available to vulnerable families as appropriate and work collaboratively with these services in the interests of the family
Work in structured, time-focussed ways with families across a range of settings (some work in family homes) to encourage and support family goal achievement with a view to sustainable outcomes and timely withdrawal of services
Maintain an evidence-informed dialogue with Child Safety Services
Make recommendations to Child Safety Services regarding decisions involving children
About you




As the successful applicant, you will possess:
Degree in Social Work, Social Science, Psychology or related discipline from a recognised institution
Sound knowledge and understanding of the Queensland Child Protection system
Queensland Provisional Green or above Driver's Licence
Ability to obtain positive notice in the legislatively required personal history check in line with service stream compliance requirements
Evidence of current vaccination against whooping cough or willingness to obtain
Previous experience in strengths-based casework with complex families will be favourable
Why Mercy Community
Mercy Community is a Catholic not-for-profit that provides a wide range of services supporting families, young people and the elderly.
All our work is driven by our core values of Compassion, Integrity, Dignity & Empowerment.
Being part of the Mercy Community team, means you have access to some fantastic benefits, such as:
Increase your take home pay through the use of generous salary packaging - up to $18,550 per annum of your salary is available as a tax-free component
Pay for your Queensland Blue Card and NDIS Worker Screening Card when you need – saving you up to $144 if you need both cards!
Provide you and your immediate family free, professional and confidential counselling services including specialised First Nations counsellors
Free annual influenza and/or other vaccination reimbursements
We also ensure all our employees have access to a wide variety of excellent learning and development tools to continue your professional and personal development.
This includes making sure you have access to a range of other career pathways and opportunities across Mercy.
Mercy Community Services is a Circle Back Initiative Employer and commit to respond to every applicant.

📌 Case Worker - Family Intervention Program (Toowoomba)
🏢 Mercy Community
📍 Toowoomba