Job Description
Laser Machines is a leading supplier of laser cutting machines and industrial equipment, delivering innovative and reliable solutions to manufacturing businesses across Australia.
Based in Hallam, VIC, we pride ourselves on offering class leading technology backed by local support and service.
About the Role
Laser Machines is looking for an experienced and hands-on Service Technician to join our team in Hallam, VIC.
This is a varied role involving the installation, commissioning, servicing, maintenance and repair of industrial machinery, including fibre laser cutting machines, CNC press brakes and associated metalworking equipment.
Working both independently and alongside our team, you will provide technical support to customers across Victoria and, where required, other parts of Australia.
You'll work directly with customers to diagnose and resolve technical issues, keep machinery operating reliably, and ensure equipment is performing to the required standard.
Key Responsibilities
Install, commission and service laser cutting machines, CNC press brakes and other machine tools
Carry out preventative maintenance, repairs and equipment inspections
Diagnose and troubleshoot mechanical, electrical and control-system issues
Attend customer sites to assess and resolve machinery faults
Perform machine setup, calibration, testing and commissioning
Provide technical support and practical advice to customers
Identify faulty components and assist with parts and replacement requirements
Complete service reports and relevant job documentation
Work with the Laser Machines team to resolve complex technical issues
Maintain a professional and customer-focused approach when working onsite
Travel to customer sites as required (Regular travel to customer sites is required,



with occasional interstate travel and overnight stays as required.)
About You
Previous experience servicing, maintaining or repairing industrial machinery or machine tools
A strong mechanical and/or electrical background
Experience troubleshooting and diagnosing mechanical, electrical and technical faults
Experience with laser cutting machinery, CNC machinery, press brakes or similar equipment will be highly regarded
Experience working in a field service or mobile technician role
The ability to read and understand electrical, mechanical and machine documentation
Robust problem-solving skills and a methodical approach to fault finding
The ability to work independently while also contributing effectively as part of a team
Good communication skills and the ability to explain technical issues clearly to customers
Strong written and verbal English communication skills
A professional, reliable and customer-focused approach
A willingness and ability to travel to customer sites as required
Qualifications & Licences
Relevant qualifications or experience in one or more of the following areas will be advantageous:
Mechanical Engineering
Electrical Engineering
Electrotechnology
Fitting and Machining
Mechatronics
A current driver's licence is essential.
Relevant electrical licences, trade qualifications or other technical certifications will be highly regarded.
What We Offer
Full-time position with an established Australian machinery business
Varied work across laser cutting and CNC machine tools
A combination of workshop and customer-site work
The opportunity to work with modern industrial machinery and laser technologyA supportive team environment
Ongoing opportunities to develop technical knowledge and skills
Work with customers across a range of Australian manufacturing industries
A competitive salary - negotiable depending on experience

📌 Service Technician - Machine Tools (Melbourne)
🏢 Laser Machines
📍 Melbourne