Primary Location SA - Hope Valley Job Description Summary This hands-on, lead-by-example position takes an active role in the operation and maintenance of Wastewater assets to deliver high standards of OHS performance, service delivery efficiency, asset reliability, and customer service for our client, SA Water.
The role contributes to achieving company and project objectives while complying with established quality, environmental, and safety standards and practices.
Based at the Hope Valley depot, the position supports field teams to foster a positive customer experience and an outcome-driven culture, enhancing capability through mentoring and development.About the RoleKey responsibilitiesOperational Leadership & Service DeliveryDirect day-to-day operations to ensure the efficient and effective delivery of planned, reactive, and maintenance activitiesParticipate in the overall contract operational service delivery to ensure business plan objectives and corporate strategies are metAct as the first point of contact for service issues, including modifying work programs where requiredLead emergency response activities and incident management reporting when requiredWorks Planning, Systems & Performance ManagementOwnership of works management systems, including JAMS validation, data accuracy, and reporting integrityManage planned versus reactive maintenance activities to optimise service deliveryDrive schedule compliance, backlog management, and labour utilisationUpdate, reconcile,



and drive the effective delivery of weekly work programsMonitor and review operational performance metrics (weekly and monthly), identifying trends and improvement opportunitiesCommercial & Continuous Improvement AccountabilityManage budgets and maintain cost control within delegated limits of authorityIdentify and drive productivity and efficiency improvement initiativesMaintain ownership of improvement project costs and outcomesIdentify and implement continuous improvement opportunities across operational deliveryProject & Field DeliveryCoordinate and support the delivery of projects and minor works as requiredMaintain a high level of field presence, including conducting regular field auditsPeople Leadership & Capability DevelopmentProvide supportive and strong people leadership, including supervision, technical guidance, coaching, and trainingLead by example by complying with all company policies, procedures, and ethical standards, and holding team members accountable to the same expectationsConstructively and professionally deliver key messages and feedback to team members, peers, leadership,



and stakeholdersFoster a positive customer experience and outcome-driven culture through mentoring and capability developmentQualifications requiredCurrent Drivers LicenseWhite CardCertificate IV in Civil Supervision or equivalent experience (desired)Skills requiredAbility to interpret and understand civil / mechanical drawings and scopes of workGood standard with use of MS Office softwareStrong oral and written communication skillsHigh level interpersonal skills with the ability to positively influence team members and working relationshipsUnderstanding of SWMS, risk assessment and analysisStrong Client focusStrong understanding of the field crew's ability to positively influence commercial outcomes through field worksDemonstrate a strong safety focus including the leadership qualities of Walk, Talk, Lead, Care.Being an outcome driven team player.A willingness to think openly, with a positive, adaptable mindset.Working collaboratively with other Field Supervisors.Responsibilities OHS / Environment / Quality responsibilitiesReport any injury, incident or near miss promptly and in accordance with Company policies and proceduresActively participate and comply with all Safety, Environmental and Quality requirements as outlined in the policies and management systems.Actively promote safe and environmentally responsible work practices to other employees and subcontractors and report all non-conformances and incidents.Ensuring all activities undertaken comply with the applicable legal requirements, including but not limited to duty of care and prevention of pollution.Perform a 7-day period of Supervisory on call Department Field Services
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📌 Field Operations Wastewater Jetting Supervisor (South Australia)
🏢 Service Stream
📍 South Australia