Job Description
Banking Customer Advisor
Launceston | Part time
Part-time position based in our Launceston Branch
3 days per week, Tuesday, Wednesday & Thursday
Deliver a seamless, consistent, and tailored customer experience every day
Our people are customer obsessed.
They work in close partnership to prioritise customer needs and deliver exceptional outcomes.
This collaborative mindset enables innovation and builds enduring customer relationships supporting our ambition to be the most customer‐centric company in Australia and New Zealand.
You'll make an impact by:
Support NAB's Launceston branch by being the first point of contact for our customers; putting them at the centre of everything you do
Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions
Demonstrate our Smarter Banking options (self-service and digital) for customers; making so banking is simple, easy and secure
We're looking for the brightest minds to deliver the best for our customers.
We'd love for you to have:
A passion for delivering quality, gold-class experiences for NAB's diverse range of customers
A team player with a keen eye for detail ensuring every, transaction is productive and accurate
Customer centric thinking and an appreciation for inclusion and the diversity of our customers
The Hours
This is a part-time position, 3 days per week, based in our Launceston Branch.
The working hours are:
Tuesday 9:15am - 4:15pm
Wednesday 9:00am - 4:15pm
Thursday 9:15am - 4:15pm
The first 12 weeks of the role will require full time availability from 9:00am - 5:00pm Monday to Friday for training and onboarding.
More focus on you
All new Customer Advisors will benefit from NAB's tailored career development programs, upskilling and mobility opportunities to ensure they are set-up for success.
We also offer:
Access to banking and financial services discount including competitive rates and reduced fees on home loans, credit cards and insurances
Extensive range of benefits and discounted offers on Travel, Fitness, Events and Technology
Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave
Join NAB
At NAB, we're committed to supporting our colleagues with a comprehensive range of benefits designed to help you thrive both professionally and personally, including enhanced leave options, wellbeing support, access to NAB Perks, and ongoing career development opportunities.