Job Description
12-month fixed-term contract (parental leave)
34 hours per week (rotating roster, Monday-Friday)
As a Medical Administrative Assistant, you will play an important role in creating a positive experience for our patients while ensuring the smooth day-to-day operation of the practice.
Key responsibilities
Welcoming patients and providing exceptional customer service
Answering telephone enquiries and scheduling appointments
Managing confidential patient records and information
Processing patient billing and online claims
Performing administrative duties including recalls, appointment follow-up and attending to incoming correspondence
Working collaboratively with doctors and colleagues across multiple practice locations
About you
Previous medical reception experience (highly regarded)
Excellent communication and interpersonal skills
Strong customer service and data entry skills
The ability to multitask and work effectively in a busy environment
Well-developed problem-solving, organisational and time management skills
Experience using Shexie or other medical practice management software (highly desirable)
A positive attitude,



willingness to learn and confidence in asking questions when needed
The ability to build strong working relationships and contribute positively to a large team
Willing and available to work across our Tuggerah, Erina and Morisset locations as required
Available to work shifts rostered between the hours of 7:30am-5:30pm
A supportive and welcoming team environment
Comprehensive two-week onboarding and training program
Ongoing support and career development
Benefits
Competitive remuneration (above award)
Morning tea and lunch provided
Regular team celebrations and social events
The opportunity to be part of a workplace that values collaboration, respect and patient-focused care
About us
Coastwide Eye Surgery is a busy and well-established specialist ophthalmology practice, comprising 9 Ophthalmologists supported by a dedicated team of more than 45 clinical and administrative staff.
We are committed to delivering exceptional patient care.
Applications close 12 October ****.
Suitable applicants may be contacted and interviewed prior to the closing date, so we encourage interested candidates to apply as soon as possible

📌 Medical Administrative Assistant (Central Coast)
🏢 Coastwide Eye Surgery
📍 Central Coast