5+ years' experience as a Senior Business Analyst, leading complex digital and integration initiatives across enterprise programs.
Demonstrated delivery experience onlarge-scale OpenText ECM programs—includingContent Suite, xECM, InfoArchive, with strong capability incontent analysis, migration strategy, metadata modelling, retention/records, and integration patterns.
Solid exposure toCloud and SaaS delivery models, including understanding ofenvironment strategies, deployment pipelines, non-functional requirements (performance, security, availability, compliance).
Deep experience definingAPI‐level requirements, covering:
Request/response structures and validation
Error handling and exception scenarios
Data mapping across upstream/downstream systems
Authentication/authorization flows (OAuth, SAML, etc.)
Performance, scalability, versioning and integration best practices




Hands‐on proficiency withPostmanandSwagger/OpenAPI specsfor exploring, validating, and testing APIs and integration endpoints.
Strong ability tofacilitate workshops, lead requirement discovery, and translate business needs into clear functional specifications, user stories, and acceptance criteria.
Excellentcommunication, influencing, and stakeholder management skills, capable of aligning business SMEs, architects, engineering teams, and vendors.
Experience working acrossmulti-disciplinary teams, ensuring traceability, gap analysis, and end‐to‐end requirements governance for ECM transformations.
Exposure to theinsurance domain, including understanding of policy, claims, customer data, regulatory and compliance-driven document processes.

📌 Business Analyst With Opentext (Sydney)
🏢 XPT Software Australia Pty
📍 Sydney