Account Manager (Canberra)

Account Manager (Canberra)

30 Sep
|
Bitek
|
Canberra

30 Sep

Bitek

Canberra

We're reshaping our sales team — and we want the right people on the journey.At Bitek Pty Ltd, we're not just filling a role — we're reshaping how our sales team performs, grows and builds lasting customer relationships.This is an opportunity to take ownership of a territory, build genuine relationships with customers, win new business and play a key role in the next phase of growth for a respected Australian wholesale business.If you're commercially minded, driven by results, enjoy being out in the market and have the resilience to keep going when you hear "no", this could be the role for you.About UsBitek Pty Ltd is an Australian-owned national distributor supplying quality products to wholesale and specialist trade professionals across Australia – with branches in ACT, SA, VIC and NSW.Our core categories include:TV antennas and signal distribution systemsAudio visual products and mounting hardwareCCTV, intercom and home security systemsData, cabling and connectivity solutionsTools, test equipment and electronic accessoriesWe're known for our strong product knowledge, competitive pricing and service-first approach to the wholesale and trade market.With a national footprint across all states, we're continuing to grow and evolve our sales team.Visit to learn more about us.About the RoleAs an Account Manager, you'll play a critical role in driving sales growth across ACT and parts of NSW while strengthening long-term customer relationships.This is a field-based sales role where you'll manage and grow a portfolio of specialist trade and wholesale customers, identify new business opportunities and deliver tailoured product and service solutions.You'll spend your time building relationships face-to-face, understanding your customers' businesses, identifying opportunities and creating solutions that deliver value.This role requires someone who can balance relationship management with a strong hunter mentality — someone who genuinely enjoys developing customers but is equally comfortable picking up the phone, walking through the door and asking for the business.You'll need resilience, persistence and the ability to handle rejection professionally.




Not every conversation will result in a sale — what matters is how you respond, learn, follow up and keep moving forward.Key ResponsibilitiesManage, retain and grow a portfolio of trade and wholesale accountsBuild strong, genuine, long-term customer relationships through regular face-to-face visits, supported by phone and emailBecome a trusted partner to customers by understanding their businesses, challenges and opportunitiesIdentify and win new business within existing accounts and through active prospectingProspect confidently, make cold calls and develop new customer relationshipsPrepare, present and follow up on quotes, proposals and pricing enquiries, ensuring accuracy, competitiveness and timelinessProvide tailored product advice and technical support aligned with customer needsMaintain strong knowledge of products, pricing and promotions and communicate these effectively to customersMonitor customer buying patterns, competitor activity and market trends and share relevant insights with internal teamsWork closely with sales support, warehouse and purchasing teams to ensure smooth order fulfilment and customer satisfactionMaintain accurate CRM/ERP records, including visit notes, pricing and account activity — this is non-negotiableEnsure all sales activities comply with company policies, including pricing and discounting guidelinesHandle customer issues professionally and take ownership of achieving timely, positive outcomesRepresent Bitek at client sites, industry events and trade showsProvide in-branch support when required, including assisting with stock takes and team coverageWhat We're Looking ForWe're looking for a relationship builder and proven salesperson who can combine commercial drive with genuine customer focus.You'll be someone who enjoys meeting people,



earns trust quickly and understands that robust sales relationships are built over time — not just through transactions.Just as importantly, you'll have the resilience to handle rejection.
Sales isn't always about getting a "yes".
We want someone who can hear "no", stay professional, learn from the conversation, follow up at the right time and move confidently on to the next opportunity.3+ years' experience in Account Management, BDM or Sales, preferably within wholesale or tradeProven ability to generate new business and grow existing accountsStrong relationship-building skills and the ability to develop genuine customer partnershipsConfident in cold calling, prospecting, negotiating and closing dealsResilient and able to manage rejection without losing momentum or motivationStrong interpersonal and communication skillsCommercially minded with a strong understanding of sales fundamentalsHighly organised with excellent attention to detailExperience using CRM/ERP systems such as MYOB, NetSuite or SalesforceAbility to work autonomously while contributing positively to a teamStrong time management, prioritisation and follow-throughExperience in AV, antennas, security, electrical or related industriesUnderstanding of wholesale and trade sales channelsExisting relationships within the electrical, AV, security, communications or related trade sectorsWhat We OfferCompetitive remuneration package including:Laptop and phoneBranch performance-based bonusFull-time role with genuine autonomy and ownershipThe opportunity to represent a trusted Australian brandOngoing product, sales and professional developmentSupportive team environmentOpportunity to make a real impact on sales growthClear pathway to leadership and management for the right personThe Person We're Looking ForIf you're someone who:Builds relationships rather than just selling productsEnjoys winning new businessTakes ownership of their territory and resultsCan handle rejection and keep pushing forwardFollows through on commitmentsIs commercially driven but customer focusedWants to grow with a business rather than simply hold a job...we'd like to hear from you.
#J-*****-Ljbffr

📌 Account Manager (Canberra)
🏢 Bitek
📍 Canberra

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